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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean and we did get the ground floor room we requested which was good. Downside was it was near the laundry area for the staff so the housekeeping carts woke us at 5:30 the next morning. Breakfast was okay, no cold cereal or juice. Coffee, hot chocolate, pre packaged muffins, instant oats and granola bars. Not terrible as we were only there for the one night after going to a funeral in town.
Business response:
Shirley, thank you for being our guest. We are happy to know you liked your clean accommodation and overall you had a pleasant stay with us. However, we are sorry you were disturbed by the noise from our staff. On your next visit, we will be sure to allocate you a room in a quiet zone. We hope you will give us another chance to provide you with an even better experience. Sincerely, Hotel Management
The overall stay was a great experience and would do again. The only thing I missed was having a coffee maker in room. The staff was very friendly and accomadating.
Business response:
Michael, thank you for being our guest at Extended Stay America. We are delighted to know you had a wonderful stay with us and were impressed with our courteous associates. Also, please know to ensure the cleanliness of the kitchenware, they are kept at the front desk and are delivered to your suite upon request. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Crowded feeling, needed some space. Hotel property felt really crowded. Kids running down the hall at 11pm. Room was clean and cool, so points for that.
Business response:
Sheri, thank you for evaluating your stay with us. We’re glad to know you liked your well-maintained room and that overall you enjoyed your time with us. However, we regret the inconvenience you experienced and hope you will return for a perfect stay. Sincerely, Hotel Management
This hotel was not clean when I checked in. Had dirt on the floor including a dime and twist tie. Clearly no sweeping was done. When I ask for a sweeper they said they would charge me for housekeeping. Took hours to get dishes brought in and difficulty even getting toilet paper.
Business response:
Thank you for posting a review of your stay. Please accept our apologies for the cleanliness issue you encountered while you were here and for the delay in delivering the kitchenware you requested. We assure you that we have discussed your feedback with the respective teams, and we will be more diligent with our efforts moving forward. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
I was pulling a big rig for our move to Michigan and the staff was so helpful to find me a parking spot!
Business response:
Charles, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
This hotel was fine. Nothing fancy but clean and felt comfortable. Only issue, I booked three rooms thru Hotels.com and they only sent over a reservation for one room. Thankfully the front desk was very accommodating and found us three rooms together.
Business response:
Margaret, thank you for reviewing the Extended Stay America. We are glad to know you liked your clean and comfortable accommodation and that our staff took good care of you. We will be sure to share your compliments with the team and look forward to your next visit. Sincerely, Hotel Management
Good people make this place a real gem. We had a real bad experience with a competitor intown (hint). This hotel made our night better. Great friendly staff. Clean functional room and no hassles with our service dog. I can't express how much I appreciate them. It is good place to stay.
Business response:
Robert, thank you for the nice review of the Extended Stay America. We are glad to know you had a great stay and that you liked our courteous associates. It was a pleasure to have you as our guest, and we hope to see you all again soon. Sincerely, Hotel Management
Business response:
Joseph, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Not bad. Breakfast is weak. Above average cleanliness probably. Good value.
Business response:
Aaron, thank you for taking the time to review your stay at Extended Stay America. We’re glad to know overall you had a pleasant stay and that you found us to be of a fair price. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 4.3 star rating with 926 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.