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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel location was ok. The only bad thing was that the room was tidied not thourghly cleaned.
Business response:
Thank you for being our guest. Although you liked our location, we are sorry for the cleanliness issues you encountered. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
it was a nice place only thing was room smelt like cigarette smoke!!!!
Business response:
Andrew, thank you for choosing to stay with us. We're glad to know overall you had a pleasant while you were here, but we're sorry for the smoke smell you experienced in your room. Please be assured that we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
No trash can and water in sink didn’t drain. Smelly room. Nice people at desk.
Business response:
Thank you for posting a review of your stay. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the inconveniences you mentioned. Please be assured that we have discussed your feedback with our maintenance and housekeeping team to fix the problems immediately. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
The service department made my stay so welcoming after having issues with my credit card.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Excellent hotel for the price
Business response:
Benjamin, thank you for being our guest at Extended Stay America. We're delighted to know you had a great time with us and that you found us to be a great value. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Great staff Our stay was short, but Kristy at the front desk was fantastic. We came in later than expected. Called the hotel to let them know and she had our door keys ready for us and in an easily accessible location. Only complaint was that we could not find a coffee maker in our room. We departed at 4am though, so we didn't report it either. Also I had asked for a wake up call and it did not happen. Not sure what went wrong there, but thankfully we had our phones set too!
Business response:
Susan, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and were impressed by the service provided by Kristy. Also, please know to ensure the cleanliness of kitchenware they are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,529 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.