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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great. It was a last minute reservation and the staff was very pleasant. The only thing I thought was lacking was the breakfast.
Business response:
We appreciate you being our guest. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for an excellent stay. Your review is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Easy access. Needs updating. Expedia on web site stated "Continental Breakfast." There is a grab-and go with muffins and hot beverages.
Business response:
We appreciate you choosing our hotel. Although you liked our location we are sorry that we couldn't hit the mark of your expectations for a perfect visit. Your constructive feedback concerning updates to our property are noted and will be used when planning for renovations. Our booking website clearly says that we offer our guests free on-the-go breakfast. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
The hotel location was ok. The only bad thing was that the room was tidied not thourghly cleaned.
Business response:
Thank you for being our guest. Although you liked our location, we are sorry for the cleanliness issues you encountered. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
it was a nice place only thing was room smelt like cigarette smoke!!!!
Business response:
Andrew, thank you for choosing to stay with us. We're glad to know overall you had a pleasant while you were here, but we're sorry for the smoke smell you experienced in your room. Please be assured that we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
No trash can and water in sink didn’t drain. Smelly room. Nice people at desk.
Business response:
Thank you for posting a review of your stay. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the inconveniences you mentioned. Please be assured that we have discussed your feedback with our maintenance and housekeeping team to fix the problems immediately. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
The service department made my stay so welcoming after having issues with my credit card.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Worst "breakfast" I've ever seen. Coffee, granola bar, and a muffin.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,567 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.