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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty Outdoor Phone It’s not a place to bring a family the main lobby closes at 7pm and there’s an extremely dirty phone enclosed in a box outside the front main entrance that you have to use in order to call someone to assist you after hours.. There’s only one person working there and she has to do laundry and other duties. I didn’t feel safe there. The room was clean but the overall experience was blah.... I would choose another hotel. The neighborhood must be pretty rough I guess....
Business response:
Marlon, thank you for sharing your review. We are glad you liked your room, but we apologize for the cleanliness issue and are sorry you felt unsafe when you were here. Your feedback regarding the cleanliness is shared with our housekeeping team for review and action. We take the safety of our guests and employees very seriously. Please know, our team is well trained to handle any situation and maintains a good environment. We hope you will give us another chance to deliver you with an exceptional experience. Sincerely, Hot... read more
Very clean and nice hotel. Guest reception was not knowledgeable about certain things concerning the hotel. But she was nice. My room is great only issue, its by the laundry area. Constant knocking and bumping of carts. Im always jumping to answer the door. I work night shift, which i informed the desk clerk at check in. This was not a good area to place me in. But i didnt change, due to the fact they rushed to clean it and get me in an hour before checkin time.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our well-kept property and overall had a pleasant stay with us. However, we are sorry for the inconvenience you had. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Joel, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Best place to stay
Business response:
Debra, thank you for choosing Extended Stay America and for the amazing feedback. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
clean-convenient-courteous staff not: limited breakfast, limited parking,no elevator
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and were impressed with our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Very comforting professional And very courteous staff great place to stay anytime
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
Deanna, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It is joke in the name of breakfast, just look around other hotels how they serve their nreakfast
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. However, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,529 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.