This profile has been claimed by the business owner or representative.
Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first stay was great. room was spacious. This stay i saw a roach. When i entered the room it smell of cigarette smoker was very strong. I stayed for two nights. I left for the day and notice that they didn't come to make the bed, empty the trash, or leave fresh linen. The toilet seem to not want to flush. I had to take the top off for it to flush. Most hotels allow guest to stay in the pool until 10:00pm at the least, they lock the pool at dust. The breakfast in the lobby was to far away from the room you have to basical... read more
Business response:
Thanks for returning back and being our guest. It is disappointing to know we couldn't deliver you with a perfect stay and apologize for the difficulties you had this time. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve our service and facilities moving forward. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. Please give us a chance to redeem ourselves on a future date. Sincer... read more
You get what you pay for, no frills. Small pool, Shady residents. Great coffee. Leaky faucet.
Business response:
Daniel, thank you for providing your feedback. We are happy your overall experience was enjoyable, but we regret not meeting your expectations with our facilities. Your comments will be shared with our team in order to prevent similar issues from happening again. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Business response:
Dear Nanette, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
You get what u pay for! Check in was easy and quick. Hotel was much to be desireed. Room was tidy but need further cleaning. Bathroom shower need extensive work. It was ok for one night but would look further for better options.
Business response:
Thank you for taking the time to post a review. It is good to know that you liked our front-desk service, but we are sorry for the issues you encountered in your room. Your feedback has already been shared with the respective teams, and we will do our best to ensure your next stay is exceptional. We would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Natalie, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
My Fave Place From St Pete To Orlando I love this place, clean and quiet. Friendliest Staff I've encountered from Orlando to St Pete. No frills, but comfy and well worth considering anywhere on the road.
Business response:
Natalie, thank you for the five-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Just ok It was ok. Room was smelly. Pictures made it look better then it was.
Business response:
Carmen, thank you for the review of Extended Stay America. We’re happy to know overall you had a pleasant stay with us, but we’re sorry for the odor you experienced in your room. Please be assured that we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope this did not overshadow your otherwise positive experience with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
Ronald, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.