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2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The room was clean and comfortable. The staff was very friendly.
Business response:
Asil, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, Hotel Management
Great location near airports and interstate as well as being surrounded by good food
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our convenient location. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
My son had a baseball tournament close by and the drive back to Tampa just wasn't something we wanted to deal with after a double header. Check in was a breeze, she even gave us a few extra minutes in the pool because she knew my boys were beat. Room was perfect for what we needed. Quick overnight stay. Check out was also a breeze with a customer service rep smiling from ear to ear ay 6:30am offering us coffee, muffins and granola bars.
Business response:
Pamela, thank you for choosing the Extended Stay America for your overnight stay while you were here for a baseball tournament. We are glad to know you were impressed with our front desk service and that our rooms were up to your expectations. We appreciate you recognizing the efforts of our staff and hope to see you as our guest again soon. Sincerely, Hotel Management
Bugs. I have bits all over me, I asked for the room to be treated this morning, but NO ONE SHOWED UP
Business response:
Patrie, thanks for choosing us. We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these issues from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
La Sandra, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Very relaxing
Business response:
Bette, thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The staff was nice, we were able to check in early. The room was spacious and comfortable for the night but it smelled like pee.
Business response:
Thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for the odor issue which impacted your stay. The feedback for the odor is shared with our housekeeping team to do deep cleaning of that particular room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Thank you Me and my girlfriend went out to St. Pete for our friends wedding weekend. I looked up the reviews for this hotel and was hesitant to book but decided to give it a chance and were happy we did. The hotel staff was extremely nice but the room could have been a little cleaner. The location was great for us as well. We would stay again especiallu for the price we paid. It was a great deal. Just the rooms need more cleaning and a little more TLC.
Business response:
Carrie, thank you for choosing Extended Stay America while here for friends wedding weekend. We are happy to know you were impressed with our courteous associates and found us to be a good value. We have taken a note of your feedback and look forward to welcoming you both for an even better experience. Sincerely, Hotel Management
Extended Stay America - Clearwater - Carillon Park has a 4.3 star rating with 1,329 reviews.
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.