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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Guest Laundry The guest laundry soap vending machine was not working so had to do my laundry without soap as there were no open stores close by to buy soap.
Business response:
Thank you for the review of Extended Stay America. We’re glad to know overall you had a pleasant stay with us, but we’re sorry for the inconvenience you had due to the vending machine. We hope this did not overshadow your otherwise positive experience with us and that you will choose us again in the future. Sincerely, Hotel Management
The room was clean and comfortable. The staff was very friendly.
Business response:
Asil, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, Hotel Management
Great location near airports and interstate as well as being surrounded by good food
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our convenient location. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
My son had a baseball tournament close by and the drive back to Tampa just wasn't something we wanted to deal with after a double header. Check in was a breeze, she even gave us a few extra minutes in the pool because she knew my boys were beat. Room was perfect for what we needed. Quick overnight stay. Check out was also a breeze with a customer service rep smiling from ear to ear ay 6:30am offering us coffee, muffins and granola bars.
Business response:
Pamela, thank you for choosing the Extended Stay America for your overnight stay while you were here for a baseball tournament. We are glad to know you were impressed with our front desk service and that our rooms were up to your expectations. We appreciate you recognizing the efforts of our staff and hope to see you as our guest again soon. Sincerely, Hotel Management
Bugs. I have bits all over me, I asked for the room to be treated this morning, but NO ONE SHOWED UP
Business response:
Patrie, thanks for choosing us. We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these issues from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
La Sandra, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Very relaxing
Business response:
Bette, thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The staff was nice, we were able to check in early. The room was spacious and comfortable for the night but it smelled like pee.
Business response:
Thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for the odor issue which impacted your stay. The feedback for the odor is shared with our housekeeping team to do deep cleaning of that particular room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.