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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Relaxing The room was clean, it felt like a studio apartment!
Business response:
Quasia, thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
Ok hotel for the price Staff was very friendly and helpful. may not be the hotel for you if you are obsessed with cleanliness. Shower are did have mold in the tiles. outside that the stay was worth what i payed as compared to other hotels in the area.
Business response:
Denny, thank you for reviewing your visit with us. We're sorry for the cleanliness issue you had. your feedback has been shared with the housekeeping team to ensure a check on the procedure. On a positive note, we're happy you found our team helpful. Thanks again, and we hope to serve you again in the future. Sincerely, Hotel Management
Very nice helpful staff and would stay here several times over again
Business response:
Carl, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Reviews such as yours mean a lot! Thank you once more for your kind comments, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thank you for the nice rating of Extended Stay America. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Amber, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Overall great stay! We had a wonderful stay and will stay again for the New Years! The only thing is there was hardly any kitchenware available when asked and that was one of the main amenities we wanted was to be able to prepare our own food.
Business response:
Kyia, thank you for being our guest at Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
In need of updating, but you get what you pay for I got a good deal on the rate, and was happy to find a hotel with a kitchenette. I was disappointed in the need for updating for the furnishings with the counters and kitchen appliances looking worn. I also was disappointed that the towels and washcloth provided with dingy and grayed, and that the bathroom was not cleaned throughly (I had to clean it more myself, especially the toilet). Additionally, the toilet seat had gouges out of the plastic and there were two spots by th... read more
Business response:
Rich, thanks for being our guest. We are glad to read you had an overall pleasant visit and like the value we offer. That being said, we are sorry for the inconvenience you experienced while here. Your concerns will be shared with the respective teams so they will more diligent in their efforts. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Great location Great location, the staff was very friendly as well. Joanne and the other ladies made us feel more than just customers, but rather guests. Thank you!
Business response:
Sylvia, thank you for staying at Extended Stay America. We are delighted to read you loved our convenient location and excellent service. We will be sure to share your compliments with the entire team, especially with the associates mentioned. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
I love the rooms but the front counter staff need to be replaced or need more customer service training
Business response:
Erica, thank you for taking the time to share your feedback. We are pleased you were overall stay with us was good, but we are sorry our staff was not very welcoming to you. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.