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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn't like the fact that a chair was in front of the ac unit, Had to move it out of the way just to get the room cooled off.
Business response:
Thank you for being our guest. We are pleased to know your overall experience was pleasant. Your feedback will be shared with the appropriate individuals within our organization in an effort to improve our service and facilities moving forward. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management
Business response:
Mateo, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Spring training Value for amount paid not great No cleaning Had to get towels from office Body ok
Business response:
Kenneth, thank you for your review. We are sorry we missed meeting some of your expectations while you were here. Your feedback is of utmost value, and we will use it as a training tool in an effort to improve our performance in the future. We hope to have one more chance so we can make your next visit pleasant in all respect. Sincerely, Hotel Management
Was ok for a short notice booking.
Business response:
Thank you for taking the time to share your experience online. We are happy to know you had a pleasant stay. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
Good for Price Wasn't the best hotel, but wasn't the worst. The carpet had some stains on it, and it was supposed to be a "non-smoking" room, but still smelled of cigarettes. However, the staff was friendly and accessible, even in the wee hours of the morning.
Business response:
Sarah, thank for being our guest at Extended Stay America. We are glad to read you found us to be a good value and the service provided by our staff. Your feedback in regard to cleanliness will be shared with our housekeeping team. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Overall okay Check in was friendly. The wratherstrip at the bottom of our door was torn off, leaves kept blowing in. Bed was okay. Needed some touching up in our room.
Business response:
John, thank you for being our guest. We are pleased to know your overall experience was pleasant. Your feedback will be shared with the appropriate individuals within our organization in an effort to improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Not the Ritz, but pleasant very nonetheless... Last minute availability via Hotels.com. Checked in very late at night to a very pleasant staff member who appreciated how tired I was and was very expeditious in her duties. The room was super clean, and the bed was comfortable. I mean super clean.... the shower head had been polished, and the floors sparkled. The table tops had a fresh coat of pledge on it. I will stay again when in the area for business.
Business response:
Jim, thank you for the fantastic review. We are thrilled to read you were impressed with your well-appointed room and that our courteous service made up for a memorable experience. It was a pleasure serving you, and we look forward to providing the same on a future date. Sincerely, Hotel Management
It was hard to get the kitchen utensils and small appliances we needed.
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to know you had an overall comfortable stay, but we are sorry for the difficulty you had in acquiring the kitchenware. Your feedback will be used to enhance our future guest experience. We hope you’ll give us another opportunity to host you again soon. Sincerely, Hotel Management
Traffic was tricky. It was difficult to get to because you could see it, but traffic and road is next to main road and you had to take a driveway down from the hotel. Also there are two in the same main road and GP's sent me to other hotel. It was small and staff were not available after 7 pm so I had to wait 20 minutes to check in. Also if you need kitchen items, they were available at the desk, which made it inconvenient. This was expensive for the size and service, but was better than sleeping in the car.
Business response:
Thank you for sharing your review. Please accept our apologies for issues you experienced while here and we truly regret the inconvenience it caused. We strive to offer quality service to our guests and we are disappointed that we did not meet these expectations during your stay. Your comments will be shared with our team so we can use them to improve our services. We hope you can return and allow us to show you the hospitality we are known for providing. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,567 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.