This profile has been claimed by the business owner or representative.
Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No accessories in room (had to ask for them at the lobby) room had a weird smell to it, pool right outside was very loud and bathroom tub had rust marks on bottom of floor. Not bad for $70/night but will be looking for other accommodations next time in the area.
Business response:
Justin, thanks for being your guest. Our team is committed to providing clean, comfortable and well maintained suites for our guests, but we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. We would appreciate the opportunity to welcome you back soon and provide you with a better experience. Sincerely, Hotel Management
The room was not fancy but it was clean , comfortable, and quiet.
Business response:
Joy, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Andrew, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
... The hotel was overall okay. When we got to our room we noticed that there were 2 Very thin pillows on the bed. When I checked the bathroom there were 2 towels that were dingy at best and had a foul odor. I went to request pillows and towels. Finally got the pillows after 10:00 pm, but still no towels. The air conditioner was Very loud and didn't cool the room very well. When it would kick off it sounded like someone was banging on the door. As for the towels, i had to ask for them the second day to finally receive them. ... read more
Business response:
Thank you for being our guest. We are sorry for all the issues you experienced here and regret the inconvenience it caused. Your feedback will be shared with the appropriate individuals within our organization in an effort to improve our service and facilities moving forward. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
Didn't like the fact that a chair was in front of the ac unit, Had to move it out of the way just to get the room cooled off.
Business response:
Thank you for being our guest. We are pleased to know your overall experience was pleasant. Your feedback will be shared with the appropriate individuals within our organization in an effort to improve our service and facilities moving forward. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management
Business response:
Mateo, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Spring training Value for amount paid not great No cleaning Had to get towels from office Body ok
Business response:
Kenneth, thank you for your review. We are sorry we missed meeting some of your expectations while you were here. Your feedback is of utmost value, and we will use it as a training tool in an effort to improve our performance in the future. We hope to have one more chance so we can make your next visit pleasant in all respect. Sincerely, Hotel Management
Was ok for a short notice booking.
Business response:
Thank you for taking the time to share your experience online. We are happy to know you had a pleasant stay. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
The hotel manager was rude
Business response:
Jeffrey, thank you for being our guest. We apologize for one of our staff member being rude to you while being here. Your feedback is of utmost value, and we will use tool to enhance the level of our service and ensure our associates deliver better service going further. Please consider giving us another chance to provide you with a better stay in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,636 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.