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2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Hotel /Efficiency without any frills! My 2 week stay here was in general okay. My room on the ground floor had 1 window which looked directly at the stairs and garbage cans, therefore kept the curtains closed most of the time when I was there. The kitchen area has a full size Refrigerator and freezer, a modern microwave oven, plus two stoves for cooking, and of course a kitchen sink. There is a grocery store across the street and plenty of restaurants nearby. The location is close to both airports and fairly central for the ... read more
Business response:
Steve, thank you for choosing our hotel and sharing your experience. We are happy to know you loved the convenience of our location and liked the kitchenette in your room. We also appreciate your observation and have taken a note of the same. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Nice hotel Very clean and comfortable room. Staff was friendly.
Business response:
It was our pleasure having you as our guest at Extended Stay America. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We hope to see you again soon. Sincerely, Hotel Management
minding my Business. it was fine but when did we get to the point of paying for 3 days but daily housekeeping is not included? without our rate being discounted? If we checked in and out everyday for 3 days then would they? go figure!
Business response:
Thank you for your feedback. We are pleased your stay with us was comfortable. However, we are sorry we missed meeting some of your expectations. It was a pleasure having you at Extended Stay America, and we hope to welcome you back soon. Sincerely, Hotel Management
Not clean., Carpet stinks.
Business response:
Paresh, thank you for staying with us and letting us know you had an overall pleasant visit. However, we are sorry for the cleanliness issues you experienced while here. We have shared your feedback with our housekeeping team for review and action. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Vivian, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Noticed undesirable smell inside the room, posible from carpet.
Business response:
Hector, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a clean room. Your concerns are being shared with our housekeeping team to be more diligent going forward. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Overall amazing stay It was overall pretty good. I checked in late and had to wait 10 minutes after calling the front desk to come there. The room condition looked fantastic although there was no cold water. I also was woken up at 6 in the morning by a random older gentlemen that I didn't know. He was banging on my door as well as other guests door.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know your stay with us was enjoyable and that you liked your well-appointed room. With that said, I regret the inconvenience you experienced due to noise issues. We hope this didn’t overshadow your otherwise great visit and that you will choose us again in the future. Sincerely, Hotel Management
Extended Stay room was outdated but clean and quiet. I attempted to extend my stay by calling the front desk but was told I had to contact hotels.com. I called hotels.com but reached someone in India who spoke very poor English which was very aggravating. I was told that I would have to pay additional money to extend my stay. None of this made sense to me, so I booked a room at a different location.
Business response:
David, thank you for being our guest. It’s a pleasure knowing you loved the cleanliness of our hotel and had an overall pleasant stay. However, we are sorry for the issues you had and the inconvenience it caused. Your feedback is important to us as it will help us to improve our service going forward. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.