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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average Very average hotel. Decent for the money.
Business response:
Ron, thank you for your visit. We are glad to see you had an overall good stay and found as to be a good value. We hope you will give us another chance to provide you a better visit. Sincerely, Hotel Management
AC The AC in the room was not getting cold enough at low temperature and TV remote was not program to the TV cable guide..
Business response:
Maurice, thanks for staying with us and posting your feedback. We apologize for the issues you encountered with the air conditioning unit and the cable service in your room. Thanks for bringing this to our attention; our engineering staff will take care of this right away. We're glad you were our guest, and we hope you'll stay with us again for a better experience. Sincerely, General Manager
Convenient and nice I chose this hotel because it's close to my job. But I love the fact that they provided anything i needed...dishes, extra blankets, sheets.. I would definitely stay there again.
Business response:
Edythe, thank you for choosing Extended Stay America. It’s a pleasure knowing our location was convenient for your needs and had a great time being with us. We look forward to welcoming you back soon. Sincerely, General Manager
great location good hotel the only they are the dirty carpets need to be replaced and fleas
Business response:
Green, thank you for reviewing us. Although we're happy to know that you liked our convenient location, we're sorry for the cleanliness issue you came across. Your concern have already been addressed to our housekeeping department for quick review and action. We value your business and hope you will visit us again soon. Sincerely, General Manager
Needs repair Overall stay was ok! Room was def showing wear! Coating on bath tub was peeling off & mold along the edge of the tub & wall! Room was clean! The grounds are pretty well kept but they allow smoking anywhere & there are cigarette butts everywhere! In all the shrubs, on the steps, pretty much everywhere! They also allow smoking by the pool so not very accommodating for the non-smoking customers who are trying to relax & have to put up with the cigarette smoke & butts everywhere!!
Business response:
Jon, thank you for being our guest and letting us know your overall experience was pleasant. With that said, I am sorry for the inconvenience you had here. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Very nice Very convenient
Business response:
Bobby, it was our pleasure having you as our guest at Extended Stay America. We are delighted to know you had a comfortable visit and loved our convenient location. We hope to welcome you back soon. Sincerely, General Manager
Home sweet home! This was a comfortable and spacious place. We were moving down to FL and brought alot of stuff which the room held oerfectly, and still gave us space to move about. The bed was comfy, and the bathroom was roomy! The staff was extremely helpful and friendly! I would stay here again!
Business response:
Ray, thank you for being our guest and for taking time to review your experience at Extended Stay America - Clearwater - Carillon Park. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for making us your preferred hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
ok stay Our stay was ok! The staff was good besides the the GM got a little cranky sometimes, but you can blame it bc of some rid raf they deal with lol! Overall it was nice and we've rebooked 2x since
Business response:
Thank you for taking the time to share your feedback. Although you liked your overall stay, I am sorry for the inconvenience you experienced with our front desk service. We appreciate your review as it will help us to improve ourselves. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
I had to upgrade because it was so small. But at that both rooms were dirty. They supplied us with 3 bath towels and to get more towels we had to take the dirty ones to desk and exchange. Trash was never picked up. I stayed 5 nights and had a bit of trash.
Business response:
Thank you for your feedback. Please accept my apology for not meeting your expectations and for the inconvenience you had. We appreciate your feedback as it will help us to improve our service moving forward. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.