Extended Stay America - Cleveland - Airport - North Olmsted

Business response:

Dear Guest, It is great to know your visit was a pleasant one and that you were able to spend quality time together during your stay. At Extended Stay America, we aim to provide a comfortable and relaxing setting where guests can unwind and make the most of their time away. Thank you for sharing your feedback and for the wonderful rating. We hope to welcome you back again soon for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing to stay with us at Extended Stay America and for sharing your feedback. We are delighted to hear that the hotel exceeded your expectations in cleanliness. Our team takes great pride in maintaining a comfortable and well-cared-for environment, and your recognition truly encourages their efforts. We look forward to welcoming you back for another exceptional stay. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We are glad you had an amazing experience and truly appreciate you choosing to stay with us. We are glad to know the team made a positive impression during your stay. Their dedication to providing friendly and attentive service is something we take great pride in. We would be delighted to welcome you back again soon to Extended Stay America. Sincerely, Hotel Management 

Business response:

Dear Guest, On behalf of our entire team, thank you for taking the time to post such wonderful feedback for Extended Stay America! We are delighted that you thoroughly enjoyed your stay; everything we do is aimed at making our guests feel right at home. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon. Sincerely, Hotel Management