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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Extended Stay America Hotel Cleveland - Airport - North Olmsted is located at 24851 Country Club Blvd, North Olmsted, OH. This business specializes in Hotels & Motels.
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This location was close to the airport, and provided adequate housing for a 2-week stay. Has happens with many extended stay properties, this becomes an apartment building for the unhoused. Some residents have been there more than 2 years. Some clearly are in the social services and mental health systems. Cleaning the room only once in two weeks is not enough, but I think they are short on help. I never really understood taking dirty linens to the front desk to switch them out for clean. I guess if I needed to exchange them ... read more
Business response:
Dear Richard, Thank you for sharing your experience. We appreciate your understanding regarding the challenges faced at extended stay properties. We apologize if the cleaning schedule did not meet your expectations and for any inconvenience caused by the linen exchange process. We strive to provide a comfortable and affordable stay, and your feedback will help us continue to improve our services. We are glad the location worked well for your needs and that you enjoyed the breakfast selections. We hope to welcome you again in... read more
You don't want to hear what I observed
Business response:
Dear Paula, Thank you for choosing our hotel during your recent visit. We are sorry to hear that we did not meet your expectations, and we sincerely apologize for any disappointment. We hope you will consider giving us another opportunity to demonstrate our commitment to providing excellent service and accommodations.Sincerely,Hotel Management
Business response:
Please share what could be improved. We strive for all 5's!!
Very reasonable.
Business response:
Dear Heather, Thank you for taking the time to share your thoughts. We are delighted to know that you found your stay to be of good value. Our goal is to provide a comfortable experience at a fair price, and we are pleased to have met your expectations. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Business response:
TY for your review. Are there any areas that we can improve so that you are totally satisfied a "5"/5 score?
My go to affordable place in northern Ohio.
Business response:
TY for your review. Are there any areas that we can improve so that you are totally satisfied a "5"/5 score?
Business response:
RT for your feedback! We look forward to serving you soon!
Property is in need of some renovations, never mattresses and bedding
Business response:
Dear Steven,Thank you for sharing your feedback. We appreciate your honest comments about the need for renovations and updates to our mattresses and bedding. Providing a comfortable experience for our guests is a priority, and your input helps us identify areas for improvement. Please know that we are working towards enhancing our property to meet guest expectations better. We value your insights and hope to welcome you back in the future.Sincerely,Hotel Management
Business response:
Ty for your feedback! We look forward to serving you again soon! If there is anything we can do to improve let us know, TY.
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 4.2 star rating with 1,013 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.