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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kitchen ok, room not clean lots of families living there
Business response:
Dear Tammy, Thank you for taking the time to share your thoughts. We are glad to hear that the kitchen met your expectations, but we are sorry that the room cleanliness did not. A clean and comfortable environment is essential, and your feedback has been shared with our housekeeping team for immediate review. We appreciate your comments and hope to provide a more pleasant experience in the future. Sincerely, Hotel Management
Okeish place. Not the cleanest
Business response:
Dear Guest, Thank you for sharing your feedback. We regret that your stay did not meet your expectations for cleanliness. We have noted your comments and shared them with our housekeeping team to ensure improvements are made. We trust that the remainder of your stay was pleasant, and hope to have the opportunity to provide you with a more comfortable experience during your next visit. Sincerely, Hotel Management
Rooms were very clean. Staff was pleasant to work with. Plenty of parking. Great place
Vacation Overall a nice hotel and cheap. Close to so many stores (walmart, target, etc) and the mall. I would stay again. Room was clean. Only downside was the shower was clogged. I forgot to say something to the front desk. I was in a hurry to leave so that's my bad.
Bed had a sink hole in it. Shower was missing the shower curtain.
Business response:
Dear Shane, Thank you for taking the time to provide feedback about your recent stay. It is disappointing to learn that the condition of the room did not meet expectations. A comfortable bed and a properly equipped bathroom are essential, and the concerns you mentioned fall short of the quality we strive to maintain. Your comments will be shared with the appropriate team to ensure these matters are addressed promptly. We regret the inconvenience this caused and greatly appreciate your input, as it helps us make meaningful im... read more
Very clean!
Business response:
Dear Sondra, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your comments about our clean and comfortable suites. We love to hear when a guest has had a wonderful night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for giving us the opportunity to host your visit, and we hope to provide you with another great stay soon. Sincerely, Hotel Management
Very good
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 3.4 star rating with 1,603 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.