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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing to add. Ny stay was good, staff responded to all my questions and were always pilite
Business response:
Dear Guest, Thank you for your feedback. We are glad you had an amazing experience and truly appreciate you choosing to stay with us. We are glad to know the team made a positive impression during your stay. Their dedication to providing friendly and attentive service is something we take great pride in. We would be delighted to welcome you back again soon to Extended Stay America. Sincerely, Hotel Management
Very nice
No complaints
Business response:
Dear Guest, On behalf of our entire team, thank you for taking the time to post such wonderful feedback for Extended Stay America! We are delighted that you thoroughly enjoyed your stay; everything we do is aimed at making our guests feel right at home. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon. Sincerely, Hotel Management
Yes
Kitchen ok, room not clean lots of families living there
Business response:
Dear Tammy, Thank you for taking the time to share your thoughts. We are glad to hear that the kitchen met your expectations, but we are sorry that the room cleanliness did not. A clean and comfortable environment is essential, and your feedback has been shared with our housekeeping team for immediate review. We appreciate your comments and hope to provide a more pleasant experience in the future. Sincerely, Hotel Management
Okeish place. Not the cleanest
Business response:
Dear Guest, Thank you for sharing your feedback. We regret that your stay did not meet your expectations for cleanliness. We have noted your comments and shared them with our housekeeping team to ensure improvements are made. We trust that the remainder of your stay was pleasant, and hope to have the opportunity to provide you with a more comfortable experience during your next visit. Sincerely, Hotel Management
Rooms were very clean. Staff was pleasant to work with. Plenty of parking. Great place
Vacation Overall a nice hotel and cheap. Close to so many stores (walmart, target, etc) and the mall. I would stay again. Room was clean. Only downside was the shower was clogged. I forgot to say something to the front desk. I was in a hurry to leave so that's my bad.
Staff friendly and responsive. Beds comfortable and room location quiet. Microwave rusty and needing replace. Side and rear of property were in need of cleaning up trash and dog feces. Apparently most guests are not utilizing poop bags.
Business response:
Dear Eva, Thank you for choosing Extended Stay America and for taking the time to share your detailed feedback. We are glad to know you found our team friendly and responsive. It's also great to know that you enjoyed the comfort of the bed and the quiet room. That said, we sincerely apologize for the condition of the microwave and the cleanliness concerns around the property. Your comments have been shared with our maintenance and housekeeping teams to ensure these areas are promptly addressed. We truly appreciate you bringi... read more
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 3.4 star rating with 1,620 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.