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Extended Stay America Hotel Cleveland - Airport - North Olmsted is located at 24851 Country Club Blvd, North Olmsted, OH. This business specializes in Hotels & Motels.
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The room was very spacious, however it missed many of the necessities. We had a room with a separate bedroom and kitchen. The kitchen had no dishes, or paper towels. You had to ask for the dishes and by the time I did they hardly had any. There were only two washcloths per bathroom. You basically had to keep asking the front desk for everything you needed, and it was annoying.
Business response:
Dear Katrina, Thank you for sharing your feedback. We apologize for the inconvenience caused by the missing amenities in your room. We understand how frustrating it must have been to have to request essential items during your stay. Please know that your comments have been noted, and we are working to ensure a more fully stocked and comfortable experience for our guests. We hope you will consider staying with us again for an improved stay in the future.Sincerely,Hotel Management
Everything is top shelf
Business response:
TY for your feedback. We look forward to serving you again soon!
Always a good stay
Business response:
Dear Darnell, We are thrilled you have chosen Extended Stay America as your place of stay. We appreciate all your kind words and are delighted to know you had a pleasant stay with us. Our team members strive hard to go above and beyond to meet our guests' needs and provide them with a comfortable environment. Your positive feedback encourages us to keep doing what we do best. Thank you for choosing us as your host, and we look forward to welcoming you back in the future.Sincerely,Hotel Management
My room smells like a dog 🐕 was staying there for months
Business response:
Dear Quianna,Thank you for sharing your feedback. We sincerely apologize for the odor you experienced in your room. We understand how uncomfortable this can be, and this is not the standard we strive to maintain. Please know that we are taking your concerns seriously and will review our cleaning protocols to ensure a fresher environment for all guests. We appreciate your understanding and hope you’ll consider staying with us again for a more pleasant experience.Sincerely,Hotel Management
Business response:
ty for your feedback! We look forward to serving you again soon!
Business response:
ty for your feedback! We look forward to serving you again soon!
Business response:
TY for the feedback!
The room was ok.
Business response:
Dear Rick,Thank you for taking the time to share your thoughts with us. We are glad to hear the room met your expectations, and we hope it provided a comfortable stay. Your feedback is valuable, and we would love to enhance your experience further on a future visit. Please don’t hesitate to reach out with any additional preferences.Sincerely,Hotel Management
Extended Stay America - Cleveland - Airport - North Olmsted has a 4.2 star rating with 1,013 reviews.
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.