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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service was great! Lyn was Awesome!!
Business response:
Thank you for staying at Extended Stay America. We were thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. We appreciate your kind compliments about Lyn. We will pass on your comments to her. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Ok for a short stay. Room was not bad. We thought that it came with dishes, pots, etc. already in the room but if we wanted to use them we would need to ask. Staff did not really keep up with the coffee area, ran out of splenda and it was not refilled. Night manager could not find tissues when we ran out of them in our room.
Business response:
Brian, thank you for taking the time to review your stay. We are pleased to know overall your stay was a pleasant one, but, we are sorry for the service issue you encountered. We have shared your feedback with the front desk team to look after the refiling of the breakfast. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Windows,windows,window, windows, window windows windows
Business response:
Thank you for sharing your feedback. We are glad you liked our offerings and that you had a pleasant stay, but we would like to offer our apologies for any inconvenience caused. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
My room in the second floor. First thing I noticed as I walk up on the stairs someone or a dog peed against the wall on the stairs smell so bad it runs along down the stairs. I went back to reception reported. She reacted that was terrible and have it cleaned up. I went out to get dinner came back two hours later nothing was cleaned. Next day morning went down to check out still nothing was done.
Business response:
Thank you for sharing your feedback. We are sorry for the cleanliness issue you encountered and regret our associates were unresponsive. We have shared your feedback with our housekeeping as well as with our front desk team so that no future guests encounter a similar issue. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
Awesome hotel.close to market and clean and staff is amazing
Business response:
Thank you for leaving a review of your experience here. It is a pleasure to know you liked not only our courteous associates but also our ideal location close to many interesting destinations. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,147 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.