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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room had a nasty smell, lamp on bedside table was broken, telephone didn’t have the cord to connect it to the wall. I wanted a good price and as they say, “you get what you pay for”!
Business response:
Thank you for the feedback. We are sorry for the housekeeping & maintenance issues you encountered in your room and regret the inconvenience caused. Rest assured, your feedback has been shared with the appropriate team so that we can improve our service & facilities going ahead. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
We stayed only 2 nights so we had no cleaning, not even emptying the waste basket. The continental breakfast is a package of oatmeal that you made in the room microwave. No dry cereal. Sweet tools and granola bar and coffee.
Business response:
Thank you for being our guest. We are sorry you were unaware of our housekeeping policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. We also appreciate your feedback in regard to the grab-and-go breakfast offerings and have been shared with our brand leaders to determine new choices. We hope to have another opportunity to welcome you back ... read more
Spartan rooms, amenities, and breakfast. Clean and convenient.
Business response:
Thank you for choosing to stay with us. We're glad to know you liked our well-kept property and that you enjoyed your time with us. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Very pleasant I always stay here. Very clean and comfortable.
Business response:
Asia, thank you for choosing to stay with us at Extended Stay America. We're delighted to know you loved our well-kept property and that you had a relaxing time while you were here. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management
My stay was okay nothing major area is great hotel just need to tighten up on there communication stills with each other through shifts.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Low Cost Budget Motel Very low cost budget motel with a little kitchen. It's very stripped down from the plastic bathroom to the complete lack of kitchen equipment (you have to ask the front desk) to the sketchy inadequate wifi. But I slept well as it was quiet and the air conditioning worked.
Business response:
Thomas, thank you for choosing us. We are sorry for the issues you encountered and regret the inconvenience it caused. This is not the way we would like our guests to leave with, so your feedback has been discussed with the appropriate team members to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
I had two rooms. One room my family stayed in was dirty, filthy, trash overflowed, they had to bring down dirty towels to get fresh ones, if they wanted the room cleaned they had to come down to get supplies. They don’t clean rooms everyday only if there for seven days. Overall horrible experience for my family. You can’t even pay cash in the vending machine. They don’t even have a guest bathroom on the first floor only in your rooms, that’s unheard of.
Business response:
Thank you for your review. We apologize for not living up to our commitment to clean, fresh accommodations during your visit. Your feedback will be shared with the housekeeping team for review and action. We are also sorry for your disappointment with ou hotel's policy. We appreciate your comments and hope to see you and your family again soon. Sincerely, Hotel Management
Excellent location for its proximity to my destinations
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,147 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.