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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First and last stay This place needs to be updated. Has a beat up feel about it. Wish it had a fitness center. The free "grab and go" breakfast is nothing I would eat. Coffee and dry creamer - not very good at all. Noisy and odorous atmosphere due to the fact that guests cook meals there and there is no ventilation to remove the cooking odors. Walls are thin - heard someone in next room snoring. Staffing very nice and friendly. I had reserved a King bed, paid for it, and ended up with 2 double or maybe Queen beds. Not a very... read more
Business response:
Thank you for staying with us and letting us know you liked our courteous service. That being said, we are sorry for not meeting your expectations with our facilities and regret the inconvenience it caused. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Welcoming and convenient The counter person (Michelle) was very warm, friendly and accommodating. There is ample parking and the location was central and convenient to the purpose of our stay. Nice to have a kitchen and iron as we stayed a week so it made it feel more homely. You can hear people walking in room above but not too distracting. laundry facilities ok and breakfast was adequate but nothing special. It's a good place to stay if you need to watch your pennies. No frills but a decent place to stay.
Business response:
Kelly, we are sorry for your loss and are glad to read you chose Extended Stay America. It is nice to read you liked our ideal location and courteous service. We will be sure to share your compliments with the entire team, especially Michelle. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Not going back. Make sure you check your room I found a takeout box in the fridge and a bedbug crawling on the bed.
Business response:
Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up if needed. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Overall Excellence The Staff Was Amazing, Rooms Were Very Clean, It Was Nice And Quiet.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Richard, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Very nice room The hotel is very clean in new looking. The room was large enough with a good size fridge and two burner stove. Only negative was you here to ask for utensils. Would have been nice if there was a knife,fork,spoon and can opener/bottle opener in the drawer. All in all a very nice comfortable place to stay.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your well-appointed room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
The room and staff were very nice but the location where the hotel is confusing.
Business response:
Maliyah, thank you for your pleasant review of our hotel. Your positive comments about our courteous service and your room are greatly appreciated. Thanks for choosing Extended Stay America. We hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
Business response:
Jeff, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,124 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.