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Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
3820 Orange Pl., Orange, OH, 44122, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Linda, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Warm and friendly environment. Very clean, warm and reasonable priced would definitely recommend!
Business response:
Melvin, thank you for recommending Extended Stay America. It was a pleasure to read your review about the great service you received from our staff and that you had a comfortable stay. Thank you for staying with us, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
A little disappointed This has been my choice hotel since my first stay there last year. This time I was disappointed to find the room had not been thoroughly cleaned. There was crumbs from the previous occupant as well as urine all over the toilet. It’s usually really clean. I think they should have did a refresher to make sure everything was up to par. It would be nice if there were extra blankets in the room for the unexpected chilly nights.
Business response:
Thank you for being a guest at Extended Stay America. It is a pleasure to know you were pleased with our offerings and that you had a great stay. However, we apologize for the inconvenience you had in your room and your feedback has been discussed with our housekeeping team to be more diligent while doing their work. Your review is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Very nice great place to stay
Business response:
Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Monai, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Good place! The room was clean, had amenities available and friendly staff.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
First and last stay This place needs to be updated. Has a beat up feel about it. Wish it had a fitness center. The free "grab and go" breakfast is nothing I would eat. Coffee and dry creamer - not very good at all. Noisy and odorous atmosphere due to the fact that guests cook meals there and there is no ventilation to remove the cooking odors. Walls are thin - heard someone in next room snoring. Staffing very nice and friendly. I had reserved a King bed, paid for it, and ended up with 2 double or maybe Queen beds. Not a very... read more
Business response:
Thank you for staying with us and letting us know you liked our courteous service. That being said, we are sorry for not meeting your expectations with our facilities and regret the inconvenience it caused. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Welcoming and convenient The counter person (Michelle) was very warm, friendly and accommodating. There is ample parking and the location was central and convenient to the purpose of our stay. Nice to have a kitchen and iron as we stayed a week so it made it feel more homely. You can hear people walking in room above but not too distracting. laundry facilities ok and breakfast was adequate but nothing special. It's a good place to stay if you need to watch your pennies. No frills but a decent place to stay.
Business response:
Kelly, we are sorry for your loss and are glad to read you chose Extended Stay America. It is nice to read you liked our ideal location and courteous service. We will be sure to share your compliments with the entire team, especially Michelle. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,147 reviews.
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.