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Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
3820 Orange Pl., Orange, OH, 44122, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Clean room Nice and clean room for the price.
Business response:
Wakita, thank you for sharing your experience at Extended Stay America - Cleveland - Beachwood - Orange Place – South. We are pleased to know that you found us to be a good value and loved your well-maintained room. We appreciate your feedback and hope to see you again soon. Sincerely, General Manager
No complaints
Business response:
Kimyada, thank you for sharing your experience with us! We are pleased you had an overall nice stay and enjoyed being with us. We hope to welcome you back soon at Extended Stay America - Cleveland - Beachwood - Orange Place – South. Sincerely, General Manager
Clean & Comfortable! Friendly Staff! Excellent!!! Love the kitchen! It was nice and relaxing. Felt at home.
Business response:
Chaundrea, we appreciate you taking the time to write a review about your stay at Extended Stay America - Cleveland - Beachwood - Orange Place - South. We are thrilled to read that you loved our friendly associates and your well-equipped room. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager
Great hotel. My 2 year old grandson was ornery...I apologized to the staff and hope no customers complained.
Business response:
Connie, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you and your grandson enjoyed the time with us and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you both back to Extended Stay America - Cleveland - Beachwood - Orange Place - South. Sincerely, General Manager
responding the room was not very clean the bathroom was dirty no maid service had to go to front desk to get towels and wash clothes and to check in took over 10 minutes I was not satisfied with this hotel
Business response:
Gregory, thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is not typical of our service delivery, we obviously have room to improve, and I assure you we will. We truly regret the inconvenience caused, and please give us another opportunity to serve you with the hospitality you deserve. Sincerely, General Manager
Bed Bugs Did not stay at this hotel. Upon arrival and checking the room we discovered there were BEDBUGS in the room and immediately left.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Really good place to stay It was great. Would recommend to anyone. Very friendly staff room was clean and and comfortable. . Very nice stay
Business response:
Tanya, thanks for the awesome feedback. Our top priority is for you to have an enjoyable and comfortable stay and from your five-star review, it appears that we delivered on both counts. It was a pleasure having you at, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Erik, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America - Cleveland - Beachwood - Orange Place - South and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Very few amenities, couldn't find even cups for water. Basically a bed and a shower, which is all I needed for the night. Pillows and bed not comfortable at all.
Business response:
Jason, thank you for taking time to evaluate your stay. We are pleased your overall experience with us was a pleasant one. However, I am sorry you were not pleased with our bed and pillows. Your concerns have been shared with my engineering team to take corrective actions immediately. We would like to inform you that as per our brand standards and to ensure cleanliness, Kitchenware of your room is available and kept at the front desk, and our team gladly delivers them upon request. We hope to welcome you back again soon. Si... read more
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,124 reviews.
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.