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10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent Service
Business response:
Thank you for the review
Nice stay. Stay was good overall. Had a small problem with tv and heater on one evening, but resetting them seemed to fix that. Reported it to desk. Everything else worked good. Friendly and polite employees. Room just a bit overpriced as room shows fair amount of wear.
Business response:
Thank you for the review
B real fast was coffee and oatmeal. Dark halls . Room seemed cleaned but all of the hotel needs an update
Fine for a 2 night stay Stayed 2 nights. It was fine for our stay. Had appointments at Cleveland Clinic so we mainly needed a place to lay our heads.
Business response:
Dear Kelly, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite, fully equipped kitchen, and friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon! Sincerely,Hotel Management
Where's the food, water,ice?
Business response:
Hello, Thank you for being our guest. As far as your concerns/questions. we have vending machines on the first floor, grab and go breakfast snack like items 6am-9:30am everyday, ice trays in your freezer-no ice machine in the building. If this was not suggested to you at checkin my apology. Hopefully you will stay with us in the future.
Nothing
Business response:
Dear Claude, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We enjoyed hosting you at Extended Stay America; we hope to see you again soon. Sincerely,Hotel Management
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,467 reviews.
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.