This profile has been claimed by the business owner or representative.
Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place was clean-ish. I felt like I was staying at a crack house tho. Beds were terrible. Everything smelled like pot. Staff was friendly. Not what i was expecting from an Extended Stay. I wont be back.
Business response:
Dear Sarah, Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay. Ensuring a clean and comfortable environment is our priority, and we regret that we fell short in this instance. Your comments have been noted and will be addressed promptly. We appreciate your kind words about our staff and will share your feedback with them. We understand your disappointment and are committed to improving. Should you reconsider, we would be grateful for another opportunity to provide you with a ... read more
It was a great stay. Staff was nice property was nice
Business response:
Dear William, Thank you for your wonderful feedback! We are delighted you enjoyed your stay at Extended Stay America. Our team strives to provide a pleasant experience, and we're glad to know we met your expectations. We look forward to welcoming you back in the future.Sincerely,Hotel Management
HOF tour. We had a lovely stay. Clean hotel and breakfast, what more do you need.
Business response:
Dear Kimberly, Thank you for your positive feedback about Extended Stay America. We are delighted you had a lovely stay and appreciated the cleanliness and our complimentary grab-and-go breakfast. We can't wait to welcome you back soon!Sincerely,Hotel Management
Bien
Business response:
Dear Franmy, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. We are thrilled that you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team and hope you will revisit the next time you are in the area. Sincerely,Hotel Management
You get what you pay for So i got the room for cheap and that how you can describe the room. As soon i walked in, there was this weird smell coming from the room, stains all over the room and bathroom. Room also had a kitchen and all the appliances must be over 10 years old. Found a bug in the bathroom. Only good thing about my stay is the staff was very professional and pleasant.
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,505 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.