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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place. Melissa was very friendly
Okay for overnight. Stay for 1 overnight was fine. Kitchen was not equipped with anything including any utensils. Had to ask for blow dryer at front desk. When I ask about kitchen not being equipped I was told you have to ask your desk. We were only there for one night so wasn’t a big deal but would be very inconvenient if you were staying for multiple nights. It is called extended-stay. It was however very conveniently located to many restaurant choices and area seemed nice.
Business response:
Gloria, thank you for taking the time to share your observations with us. We are grateful for your acknowledgment of our ideal location. We strive to provide guests with all the comforts of home, so we were disappointed to hear we did not meet your expectations. Your comments will help us as we continually improve our amenities and service. We appreciate you being our guest and hope you will stay with us again in the future. Sincerely, Hotel Management
We stayed here because its pet friendly and parking is free. It’s close to highway and takes 18min or so to download Cleveland. Staff are nice. Room is clean. The only thing I don’t like is that I can smell smoke in the room. Perhaps the smell is from the carpet. If they can get rid of the smell, it would be a nice place to stay.
Business response:
Jingmu, thank you for being our guest. We are glad to read you liked our service and that our location was perfect for your needs. However, we are sorry for the cleanliness issues you experienced and regret the inconvenience it caused. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Rooms were clean and staff was really nice and helpful. Would definitely stay there again.
Business response:
Thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our outstanding team who work around the clock to ensure a memorable stay for every guest! It was a pleasure to host you, and we eagerly await to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,376 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.