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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for response.
It was nice and quiet but could use better cleanliness
Business response:
Dear Laura, Thank you for reviewing your stay at Extended Stay America. We are happy your overall experience was pleasant. However, we want to apologize for the housekeeping issue, which kept it from being perfect. Be assured we take the cleanliness of your suite and the entire hotel very seriously, and remedial steps within our housekeeping department are underway to ensure this does not happen again. We hope you continue to select us as your hotel of choice so you can see our improvements based on feedback from our guests.... read more
Business response:
Thank you for response
Comfortable Quick check in. Can’t remember the woman’s name but we had a great conversation. I was having an issue with my key and when I went back to tell her, she reprogrammed the key and came upstairs with me to make sure it worked. Definitely needs to be updated with fresh paint and cleaning could be a bit better but all in all it was a great stay. I will be coming back.
Angel rocks at the Extended Stay in Brooklyn, Ohio The front desk representative Angel was wonderful
Business response:
Dear Melissa, Thank you for sharing your impressions of our hotel. We regularly receive high praise for our dedicated team, and we are pleased the service you received from our associate Angel was the highlight of your stay. We will share your compliments with her and the team to let them know their efforts are appreciated. Should your travels bring you back this way, we would happily host you again at Extended Stay America.Sincerely,Hotel Management
Clean
The interior-hallways,elevator need repair. Room was neat and clean.
Business response:
Dear Darlene Elizabeth, We appreciate your great review. We are delighted that you loved your room. Your comfort is our top priority, so it is nice to know we exceeded your expectations. We have noted your feedback regarding maintenance and will share it accordingly. Thank you for choosing Extended Stay America. We would love to host you again the next time you are in the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,472 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.