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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
place for a stopover. Nice!
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Great hotel for the value The hotel was very clean and the staff very polite. They went out of there way to assist me in all matters
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you found us to be a good value and that you were impressed with our well-kept property and courteous associates. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
Bed isn't the comfiest, but the room is very clean and the property is quiet.
Business response:
Thank you for being our guest at Extended Stay America. We are glad we were able to provide you with a peaceful atmosphere and that you loved our clean accommodations. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
room smelled very musty and damp as did the hallways and smell of cigarette lingered everywhere except the lobby.
Business response:
Thank you for being our guest. We are sorry for the difficulties you encountered during your visit and regret the inconvenience it caused. Your comments have been shared with our housekeeping team to make sure proper procedures are being followed to remove the odor. We value your business and hope to welcome you back for a better visit. Sincerely, Hotel Management
Front desk was taking too long to have me check in
Business response:
Damyon, thank you for being our guest and for sharing your feedback. We are happy you enjoyed your stay overall, although we do apologize for the issues you experienced during check-in. Your comments have been shared with the front desk team to ensure a better experience going forward. We hope you will be back to see us again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,505 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.