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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a good place to go the receptionist was a person with a attitude problem but overall i wnjoyes it
Business response:
Anthony, thank you for choosing our hotel for your stay and for taking time to provide feedback. Although you had an overall pleasant visit, it was certainly disappointing to read about the problems you experienced at the front desk. Your remarks will be shared with our team so we can ensure these types of mistakes are not repeated. It was our pleasure to have you as our guest, and we hope you will give us another opportunity to be of service. Sincerely, Hotel Management
Very clean, nice. Good for work travel. The room have an small kitchen
Business response:
Thank you for choosing Extended Stay America. We are glad you had a great stay, liked your refreshing suite, and enjoyed having a well-equipped kitchen in your suite. Thank you again for your review, and we hope to see you soon. Sincerely, Hotel Management
Excellent, friendly staff! Love the ladies there! Very clean facility.
Business response:
Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We hope you will choose us again on your next visit. Sincerely, Hotel Management
There was no public restroom in lobby. Breakfast was advertised yet the breakfast was a pot of coffee and five lonely granola bars.
Business response:
Thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. Your comments about breakfast offerings will be shared with our brand leaders to assist them when determining new breakfast offerings. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
The distance from downtown was about 16mins and the neighborhood was safe.
Business response:
Thank you for choosing Extended Stay America for your visit. We are glad to know you enjoyed your time with us and that you liked our ideal location. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,455 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.