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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel Had a good stay. Clean room. Quiet.
Business response:
Emily, thank you for the nice review of Extended Stay America. We are glad to know you enjoyed your well-appointed room and that you had a good stay with us. Thanks again, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
It was ok -clean - about what I would expect for the money - nothing particularly out of the ordinary. Lobby area rather dingy. Don't think they should advertise as free breakfast - only coffee available.
Business response:
Donna, thanks for sharing your feedback. We are delighted to know you liked your room and had a great stay with us. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Just OK Needs to be updated.
Business response:
Joanne, thank you for staying at Extended Stay America. Although you had a pleasant stay, we appreciate your feedback and will share it with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Could have been better The shower squealed, the bed was super hard, and the plastic on the toilet was peeling horribly. I was also disappointed with the kitchenette area. It would have been nice to have things like cups, spoons, and other things to eat with with or cook with. The vending machines were also credit card only which I am a bit leery of with all the card skimming that is going on with machines. The wi-fi was super consistent which was nice. A lot of other hotels I have been too have wi-fi that seems to fade in an... read more
Business response:
Marie, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly ... read more
Great place to stay I stay at this Extended Stay every year. It is dog friendly and conveniently located. Love it !
Business response:
Thank you for returning to stay at Extended Stay America. We are delighted to read you liked our ideal location and the pet-friendly policy. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Scott, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Tasha, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Okay hotel to stay in for a night or two Its an okay hotel. Its not the hotel thats bad, mostly the clientele.
Business response:
Thank you for choosing our hotel for your stay. We’re pleased to know you overall had a pleasant stay, but we’re disappointed that we missed meeting some of your expectations. We hope to have another chance to provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,377 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.