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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Todo muy tranquilo, el desayuno esta en una mesa frente a la recepcion y es solo cafe y unos panecillos. No tienen variedad.
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Love it
Business response:
Jerome, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Rico, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Very clean and updated.Staff very helpful and friendly!!!
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you loved our well-maintained hotel and that the service provided by our associates went a long way in making your stay a memorable one. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Ms. Harris The room floor could be better cleaned
Business response:
Tonya, thank you for taking the time to review your stay at Extended Stay America. We're glad to know overall you had a pleasant experience, but we're sorry for not meeting your expectations with the cleanliness of your room. We have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Not good The room has stuff on the walls, doors and the room smell sour like it was a coverted smoke room. The bed was uncomfortable and who only put three pillows on a bed not 4.
Business response:
Jerry, thank you for choosing to stay. We're sorry for the housekeeping issues you encountered in your room. Please be assured that we have discussed your feedback with the concerned team, and we have asked them to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
My wife has severe sciatica and needs to sleep in a recliner. The personnel at Extended Stay went out of their way to provide us with a room with a comfortable recliner which made my wife's stay so much more relaxing. The staff were courteous and friendly. A GREAT place to stay. We will be back every time we visit Cleveland.
Business response:
Thank you for choosing Extended Stay America. We are glad to know our associates took great care of your wife's and that you had a great time with us. Thank you for appreciating our associates, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.