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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Charnell, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Nice hotel, rooms are big,2 Restaurants next to hotel also a mall. 15 minutes from downtown Cleveland driving.
Business response:
Thank you for the awesome review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Stayed one night for a wedding. The room we stayed in was fine. The original room we were given (granted, this was what was available for an early check-in) smelled strongly of cigarette smoke, even though the entire hotel was non-smoking. I was happy they could put us in a decent room but that should be cleaned out. Also, they advertise the breakfast as "grab-and-go" which it really was. Granola bars, pre-wrapped muffins, coffee/tea/hot chocolate. That's pretty much it.
Business response:
Thank you for choosing Extended Stay America while here for a wedding. We are happy to know you had a pleasant stay with us. Also, please know we are a non-smoking hotel, but on a rare occasion some guests do not comply, and we sincerely apologize for this. We have taken a note of your feedback and will share it with the appropriate individual as it helps to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Nice hotel clean,pillows gave me a neck ache and headaches, only 6miles from downtown
Business response:
Dan, thank you for taking the time to review your stay at Extended Stay America. We’re happy to know you liked our well-maintained room and that our location was ideal for you. However, we’re sorry for the inconvenience you had due to the pillows. We hope this did not overshadow your otherwise positive experience with us, and we look forward to seeing you again back soon. Sincerely, Hotel Management
Business response:
Jessica, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
3rd time staying here good price, good location, will come back.
Business response:
Thank you for your nice review of Extended Stay America. We are always delighted when our guests return to our hotel. We appreciate you making us your "home away from home" in the city and look forward to seeing you again soon! Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
disgruntled it was fine, I am just upset that we didn't get the room we booked for.. I feel like that should go in order of booking.. if I reserved a double bed room that's what I need.. everything else was fine
Room was fine. But you could get a contact high walking from the elevator to the room because the hallway reecked of weed.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.