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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Acceptable hotel in great location. Room was comfortable. Some guests chose to smoke in the stairwell which ultimately made my room right next to the stairwell smell like cigarette smoke. Not terrible, just irritating for a non smoker.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am glad to read your remarks about the room being comfortable for you. However, I am very sorry that there was an issue with other guest smoking in our stairwells. Your comments were reviewed by the staff, and we will be taking additional steps to make sure your experience is not repeated. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We do hope you will choose to stay with us agai... read more
great hotel It was a great hotel just need better cable no good channel selection
Nice stay The stay was nice the lady that checked us in was very friendly. Was a little disappointment that there wasn't an exercise room.
Business response:
Thank you so much for posting a review of our property. It's great to hear that you found our team friendly and you enjoyed your stay with us. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Okay place to stay Stayed here about 3 times could have spend the same amount and had some place better
Very nice hotel, conveniently located to thruway and a nice variety of places (unfortunately mostly chains) to eat.
Business response:
Thank you so much for posting a review of our property. I am glad to read that you were pleased with where our hotel is located, and now convenient it was while you were here. We appreciate your feedback on our bedding, and your feedback will be useful to us as we continually work to improve our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Very convienent The only issue I had with the whole stay was the parking - too many semis taking up more than one parking spot. It's an older hotel, shows the age, but comfortable, great staff, and we didn't hear road noise (which meant the dog was not stressed - thank you!).
Business response:
The staff and I read your comments about your stay with us. We appreciate the kind comments about how comfortable your stay was at the hotel; however, we apologize that our parking lot was full during your stay. In response to your review, I will work with my staff to ensure we are preventing guests taking up more than one parking spot. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you ... read more
便利 空港も近く周辺には食事に困らないほどの間違えのないチェーン店がほぼ揃っています。部屋のキッチンは今回使いませんでしたが、長期滞在には便利。朝食も簡単であるが毎日用意されています。フロントに言えば必要なものは大抵借りれます。クリーブランド滞在はこちらを定宿にするつもりです。
Close to everything but missing something The location is excellent. The in-room kitchens are a great feature, and they were nice to provide a recipe guide to help us get the most out of them. However, I got a sense that they use air freshener to mask everyone's cooking odors rather than giving the rooms the thorough cleaning they need. Also, a hotel made for longer-term stays should have lower prices and athletic facilities. Very pricey for not even including a pool or exercise room.
fair to middlin'. Room was ok, but there were a few issues: 1. you could tell that the room was once a smoking room. No amount of air freshener can cover it. 2. The bath was not draining properly, so by the time two of us showered, the tub was full. 3. The 'breakfast' is nothing but coffee (no milk, only flavored Coffemate) and granola bars. Otherwise, a budget-friendly adequate place to stay.
Business response:
Denise - I want to thank you for taking the time to write a review of our hotel. I apologize for the smoke odor you experienced in your room, as well as the issue you encountered with your bathtub drain. I will be meeting with our housekeeping and maintenance staffs to ensure this issue is properly addressed. Lastly, I apologize that our grab-and-go breakfast did not meet your needs. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your review. We hope to see you again in the ... read more
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,456 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.