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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Home away from home Very gracious hosts and accommodating to our needs.
Business response:
Carolyn - Thank you for taking the time to write a review of your stay. We strive to provide our guests with a "home away from home" experience, so we are thrilled to hear that we did just that during your stay. We are proud of our staff for providing you with such quality service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Was great. Biggest hotel room I have been in! Plenty of room for comfort
Business response:
We want to thank you for taking the time to post a review of our hotel. It's great to hear that you had an enjoyable stay in your spacious room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
The hotel is nice, with a small kitchen inside, but the breakfast is insignificant. .
Business response:
Thank you so much for posting a review of our hotel. We are glad that you enjoyed our hotel; however, we are disappointed that our grab-and-go breakfast did not meet your expectations. We offer coffee, muffins, granola bars, oatmeal, and fresh fruit for our guests that do not have the time to cook in their fully equipped kitchens. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
AC and TV did not work. Okay for the money-ask for fresh towels. my AC unit barely worked and the remote to the TV did not work-I had to get up and manually change channels and volume.
Business response:
Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about the location of our hotel and how convenient it was for you while you were here; however, we apologize that items in your room, such as the remote and AC unit, were not working properly. We can assure you that we have discussed this with our staff to ensure that your experience is not repeated. We continually work to improve our hotel, so we really appreciate you providing us with your feedback. We hope that you will give us the op... read more
Okay, if just needing a place to sleep. This was a good place if you just plan to sleep. Not the cleanest, but not bad enough for me to want to leave.
Business response:
I appreciate you taking the time to write a review of our hotel. I apologize that you were not completely satisfied with the cleanliness of your room. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Thank you for bringing this to our attention. We hope to see you again in the future.
How can you call it breakfast? The online promotions state they offer a breakfast. What they offered is not what most would consider a breakfast. All that was offered for breakfast was at a stand in the front lobby. It included coffe but no water of juice of any type. It also had cheap cellophane packaged muffins and chewy bars, a few apples and oranges. Oh yes, they also had packets of the worst, most tasteless instant oatmeal I everhad in my life. All of this ofereing were high in carbs and sugars. What a joke. The online ... read more
Business response:
Leo - Thank you for taking the time to write a review of our hotel. I apologize that our grab-and-go breakfast did not meet your expectations. Your comments will be very useful as we continue to improve our breakfast offering. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,431 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.