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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
fair to middlin'. Room was ok, but there were a few issues: 1. you could tell that the room was once a smoking room. No amount of air freshener can cover it. 2. The bath was not draining properly, so by the time two of us showered, the tub was full. 3. The 'breakfast' is nothing but coffee (no milk, only flavored Coffemate) and granola bars. Otherwise, a budget-friendly adequate place to stay.
Business response:
Denise - I want to thank you for taking the time to write a review of our hotel. I apologize for the smoke odor you experienced in your room, as well as the issue you encountered with your bathtub drain. I will be meeting with our housekeeping and maintenance staffs to ensure this issue is properly addressed. Lastly, I apologize that our grab-and-go breakfast did not meet your needs. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your review. We hope to see you again in the ... read more
The young lady who was at front desk upon our arrival was probably one of the most helpful, kind people I have ever encountered at a Hotel. She was GREAT!!!! We had never been to Cleveland before and she went out of her way to help us. Thank you Tina
Good times with my family It was great
Business response:
Thank you so much for posting a review of our hotel. We are so pleased to hear that you and your family enjoyed your stay with us. Thank you again for your positive review. We look forward to having you visit with us again in the future.
Great Area. Great Service My stay at this hotel was great. The employees were polite and helpful. The room was great and very clean. Its located about 15 - 20 minutes from everything you'll want to do. Its about 20 minutes from the Rock and Roll hall of Fame, which was the main reason for my visit. There are at least 7 restaurants in the surrounding area of the hotel, several of which are in walking distance. Will definitely stay here again on my next visit.
Good room for the price. The room didn't have any cookware but I only stayed for one night so I didn't mind.
Business response:
Thank you so much for posting a review of our property. It's great to hear that you found our hotel to be a good value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice basic hotel Nice hotel, clean and great staff. Lots of restirants near by. Very basic, bring your own toiletries. I would definitely stay here again.
Business response:
Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our staff. We strive to provide all of our guests with a warm and friendly atmosphere during their stay so that our guests can feel at home. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Customer service Excellent customer service ...Suri was very helpful and friendly
Business response:
Ron - We want to thank you for taking the time to post a review of your stay. It's great to hear that you had an enjoyable experience with us and that our staff provided you with excellent service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,478 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.