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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall good Enjoyed the hotel. No problems. Pleasant.highly recommend.
Business response:
The staff and I read your review and appreciate your kind remarks. It's great to hear that you enjoyed your stay with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
staff was very nice. And very helping
Business response:
Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Lower priced hotel. Hotel was relatively close to the sites we wanted to see the next day. The lock on our door didn't work properly - it didn't lock without slamming the door, which I'm sure the guests close by didn't appreciate.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about the location of our hotel; however, we apologize that the door to your room was not functioning properly. I discussed your comments with the team, and we are ensuring that maintenance issues are fixed promptly to prevent your experience from happening again. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel th... read more
Exactly what we needed for a reasonable price. It served as exactly what we needed. We were also pleased to see the room had a refrigerator as well as a stove which we did not ask for but did use.
Really nice, clean and comfortable Wasn't too sure about it when I booked but it turned out to be beyond my expectations for the better. Great place, definitely recommendable!!!
Business response:
Thank you so much for posting a review of our property. It's great to hear that you enjoyed your time with us and that we were able to exceed your expectations. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
It was short was only there about 6 hours had an early flight out. just wish they had a better price for such short stay
Business response:
Kathy - Thank you for your recent review of your stay. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Unfortunately we do not offer rates for anything less an 1 night. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
It was a two night stay and it was nice to have a kitchen in the room. The room was clean but the beds were not made, and we were gone all day. It would have been nice to come back to a freshly made bed.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that we did not inform you about our housekeeping services upon check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Still, I am glad you had a positive stay overall and enjoyed our fully equipped kitchens. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,505 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.