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Extended Stay America - Cleveland - Middleburg Heights
- Hotels
- Cleveland, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
MEH! Stay was “meh”. Advertised breakfast but was grab and go coffee and granola or muffin. First room smelled of heavy smoke. Easily moved to second but the bathroom in the second the shower curtain smelled musty and moldy - not good. For “extended stay” the furniture was extremely uncomfortable. Cost was some benefit.
Business response:
Dear Perry, Thank you for taking the time to evaluate your stay. We appreciate you pointing out specific items you loved and areas where we can improve. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We hope you will consider staying with us again... read more
Regular Hotel to stay, I just have been 5 days for work. Good Enough
Business response:
Thank you for your valued feedback!
It could've been cleaner. My fridge was dirty. The bedding felt raggedy and old as well as the towels and washcloths.
Business response:
Hi Ashley, Thank you for sharing your valued opinion with us, we are sorry your stay was less than satisfactory. We are looking into your concerns promptly to assure this doesn't happen again!
No breakfast available
Business response:
Dear Shalini, Thank you for sharing your experience. We hope you had a pleasant stay. However, we regret not meeting all of your expectations and appreciate your feedback about our breakfast options. We value your feedback, and we take it to heart. Thank you for being our guest, and we hope you will stay with us again the next time you visit our city.Sincerely,Hotel Management
Business response:
Thank you for your feedback!
Business response:
Thank you for your feedback!
Not clean at all.. can find bugs and horrible stay.
Business response:
Dear Siva, Thank you for taking the time to share feedback about your recent stay. We appreciate your feedback and apologize for not meeting your cleanliness and pest control expectations. We take these issues seriously and will work with our pest control provider and housekeeping department to prevent future problems. We strive to provide a comfortable and hygienic environment and hope to serve you better during your next stay with us. Thank you for your time and consideration.Sincerely,Hotel Management
The front desk was very professional.
Business response:
Dear Joseph, Thanks for reviewing your recent stay at Extended Stay America. We're glad you had a positive experience with our front desk staff. Providing professional and attentive service is our top priority, and we appreciate your recognition. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We hope to welcome you back for another enjoyable stay.Sincerely,Hotel Management
The kitchen was a plus
Business response:
Thank you for your valued review! We are glad you enjoyed your stay with us. We look forward to having you again soon!
Frequently asked questions about Extended Stay America - Cleveland - Middleburg Heights
How is Extended Stay America - Cleveland - Middleburg Heights rated?
Extended Stay America - Cleveland - Middleburg Heights has a 4.2 star rating with 870 reviews.
When is Extended Stay America - Cleveland - Middleburg Heights open?
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.