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Extended Stay America - Cleveland - Middleburg Heights
- Hotels
- Cleveland, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very clean, the room was spacious, and the front desk person was very friendly.
Business response:
Dear Nicole, We extend our sincere thanks for your generous feedback. It is delightful to read that you enjoyed your time at Extended Stay America. Thank you for highlighting our immaculate and spacious rooms along with our exceptional hospitality. Your kind words motivate us to continue delivering outstanding service. We look forward to welcoming you back for another fulfilling stay in the future.Sincerely,Hotel Management
Clean and comfortable. Stayed with my toddler so I’m very picky on cleanliness, this hotel sure goes through their cleaning routines properly! Don’t see much of that now a days for that great of a deal! Definitely would recommend. Very quiet at night as well, not familiar with the area but it seemed to be very calm and quiet.
When we came to check in, the guy at the counter said hi and that was it he said nothing else until it was time to sign. Then told us where the elevator was and handed us keys.
Business response:
Dear Kayla, Thank you for sharing your experience. We apologize for the lack of communication during check-in. We aim to provide a warm and welcoming atmosphere for all our guests. Your feedback will help us improve our service, and we hope to have the opportunity to provide you with a more engaging and informative check-in on your next visit.Sincerely,Hotel Management
Convenience
Business response:
Dear Brian, We are thrilled that you found Extended Stay America convenient during your stay! Providing convenience to our guests is one of our top priorities, and we are glad we could meet your expectations. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management
Improvement The room smelled…the floors was sticky and the toilet and bathtub was dirty!
Business response:
Dear Maribel, Thank you for your feedback! We are sorry about your experience. Cleanliness is our top priority, and we regret that we fell short during your stay. We will share your feedback with our housekeeping team to ensure improvements. We hope you will give us another chance to provide you with a better experience.Sincerely,Hotel Management
Business response:
thank you
Business response:
Thank you so much .
Frequently asked questions about Extended Stay America - Cleveland - Middleburg Heights
How is Extended Stay America - Cleveland - Middleburg Heights rated?
Extended Stay America - Cleveland - Middleburg Heights has a 4.2 star rating with 859 reviews.
When is Extended Stay America - Cleveland - Middleburg Heights open?
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.