Extended Stay America - Cleveland - Middleburg Heights

Trena 

on Expedia

5 months ago

It was old and not ckean 

Ted 

on Expedia

5 months ago

I loved the sign that read " no smoking within 100 ft of window or door of the building. If caught a $250 fine" Appon arrival there was multiple people right in the walkway of the entrance of the building that I had to walk through their smoke. This is the 2nd time we have stayed at an extended stay. We will never stay at one again. The owner of all extended stays should cut his losses and burn every extended stay down. Absolutely filthy and disgusting. The night time employ was very helpful at check in and when we needed ex... read more

Olivia 

on Expedia

5 months ago

The staff was great at this site especially since we were a large group of 15. They were super friendly and willing to help when we had a mishap with the names on the room reservations (must be 21 to book this resort). They were very accomodating with extra blankets and towels. The rooms were very spacious it felt like we had our own apartment with a full kitchen and small living area. The downside to this resort was the upkeep and the breakfast. The resort is spacious but its cleanliness was questionable. The grate of our A... read more

Latoya 

on Expedia

7 months ago

Room smelled like cigarettes , pillow case had fresh makeup sofa dirty left and don’t even bother to get $80 back , 

Tiffany 

on Expedia

8 months ago

This place was full sketchy people. The room was falling apart everywhere. They have roaches and bed bugs. We left the second day because we seen roaches and bed bugs. The front desk clerk illegally asked me for proof of my service animals and everyone knows that is against the law. The night clerk that I showed the bed bug to acted like he didn’t have a clue what to do and told me to wait until the morning. I was not sleeping another second in that room with my family. I will never stay here again. They are the worse. If I ... read more

Michelle 

on Expedia

8 months ago

After staying a week we had to move because of falsely being accused of bringing oxygen tanks into the room 

Kyle 

on Expedia

8 months ago

Very Unclean and Uncomfortable Property looks run down. Hallways had a strong smell of cooked food. Room was not clean, there was trash in the cans, and trash behind the nightstands. Looks like something was spilled under the nightstand and not cleaned. Son said the blankets were line a tarp, and the pillows were very old and had no stuffing in them at all.