Extended Stay America - Cleveland - Middleburg Heights

JOHN 

on Expedia

6 months ago

Run down. Needs to be renovated. Would not stay here again 

Natalie 

on Expedia

6 months ago

This place was nasty! I have a one year old and two year old….. I basically made my baby stay in her pack n play since I didn’t want her crawling on the nasty floor and kept telling my two year old “stop touching that” lol……Thank god this was just a random stop while on our roadtrip and we just used this hotel to sleep. When booking this, I was aware this wasn’t anything fancy. But I have a problem when I see crumbs on the counters, sticky smudges on every surface & questionable bed cleanliness. The only thing we really like... read more

KATRINA 

on Expedia

6 months ago

Plastic pillows, carpet was disgusting, and strong odor of cheap cleaning products and food. Pictures online do not reflect the property. Only positive is the staff was very nice. 

LaSheena 

on Expedia

6 months ago

The room smelled, burnt marks on the sinks, 

Neka 

on Expedia

6 months ago

The loading process is simply frustrating with broken cheap cartswhen people pay more than enough money and they should have simple doorstoppers for people. Needs better customer service and better cleaning.Some people were awesome.Some people were not. . The leadership was disappointing and the whole the trolley process was simply frustrating. I'm a very optimistic person. So the week became unnecessary and then to not receive a reimbursement. 

Liz 

on Expedia

6 months ago

The entire hotel has a smell. Our room stunk and was filthy. The stove was so old and looked like a fire hazard. “Breakfast” was granola bars and packaged muffins. The staff was agreeable and helpful. We ended up checking out early. 

Dahabo 

on Expedia

7 months ago

I didn’t like any thing the room smell so bad ,the keys cannot open the door and breakfast is terrible 😣