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Extended Stay America - Cleveland - Middleburg Heights
- Hotels
- Cleveland, OH
About this business
Location details
17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was a great experience, will stay again, and recommend to others
It was a short stay but it was a lovely place for me and my family for the night. Thank you
Business response:
Dear Lessley, Thank you so much for your wonderful review! We’re truly delighted to hear that you and your family had such a lovely stay with us, even if it was just for one night. It means a lot that you chose Extended Stay America, and we hope to have the pleasure of welcoming you back again soon for an even more extended stay. Sincerely, Hotel Management
There was a lot of room. Which was so nice since we had a newly crawling child. The full size fridge and kitchen was great to have. The floors were very dirty though. We had to put down flat sheets and blankets for the little one to be able to play. Breakfast is a joke. There is no pool. The hallways in the second floor always had a strange smell from people cooking. The people at the desk were very nice. I have mixed feelings about this place. I don't know if we would stay here again.
Business response:
Dear Margaret, Thank you for taking the time to share your thoughts with us. We’re glad the space and amenities provided some convenience during your stay, especially for your family. However, we’re sorry for the aspects that fell short of expectations. Your feedback is valuable and has been shared with our team as we work on improvements. We hope you’ll consider giving us another opportunity to offer a more comfortable and enjoyable experience in the future. Sincerely, Hotel Management
Good
Nice room space, but hallways smell very bad with Indian curry powder
Business response:
Dear Alaeddin, Thank you for sharing your feedback. We’re pleased to know you found the room layout satisfactory. However, we regret that aspects of the shared spaces detracted from your overall impression. We understand the importance of a fresh and welcoming environment for our guests, and your observations have been taken into account for future reference. Your input is valuable as we continue refining the experience we offer, and we hope you’ll consider a future visit for a more enjoyable stay. Sincerely, Hotel Managemen... read more
Looks old and did not like having to ask for amenities like a coffee maker. It should have been in the room already.
Business response:
Dear Carmen, Thank you for taking the time to share your thoughts. We’re glad you chose to stay with us and appreciate your perspective. Your feedback helps us better understand the expectations of our guests, and we regret that certain aspects of your visit did not meet your preferences. We continually review our practices to enhance the guest experience and hope to have the chance to welcome you again under improved circumstances. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Middleburg Heights
How is Extended Stay America - Cleveland - Middleburg Heights rated?
Extended Stay America - Cleveland - Middleburg Heights has a 3.4 star rating with 1,456 reviews.
When is Extended Stay America - Cleveland - Middleburg Heights open?
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.