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Extended Stay America - Cleveland - Middleburg Heights
- Hotels
- Cleveland, OH
About this business
Location details
17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs updated The hotel needs updating really bad. The rooms need cleaned a lot better than they are being. Need to leave enough towels and rags for the amount of people that are staying. Need to offer more breakfast items and replenish till time the breakfast time is done, including drinks. Just a thought, maybe your extended stay people or permanent stays don't get the breakfast. Let it be for your hotel stays only, even if you have to give them tickets for the breakfast.
Older but very nice. Lots of room!
I wished the room had a blow dryer for my hair. Also some more choices including fruit or yogurt for breakfast would have been nice.
Was surprised it had a kitchen, but no dishes or anything to use, but you can rent them' They were totally book, so parking was short. But we were there only for 1 night. It was quiet. the bed was commutable, and you are very close to a lot of restaurants, it was a good price compared to other hotels near by
El hot
The receptionist, Sheryl, was very nice and very friendly.
Business response:
Dear Deattrya, Thank you for choosing to stay with us. We’re glad Sheryl’s warm and friendly welcome made a great impression. At Extended Stay America, we’re proud when our team members create memorable experiences. Your kind words will be shared with her. We look forward to welcoming you back for another easy, comfortable stay. Sincerely, Hotel Management
The bathroom was nice, but the drain didn’t work well. The room was spacious, but had no coffee pot, nor coffee. Also, someone in the adjacent room was smoking and we smelled the smoke all night long. Outside, you could smell marijuana and cigarettes smoke. A LOT of it. It was okay, but for the price we expected a lot more.
Business response:
Dear Jennifer, Thank you for staying with us. We are glad you enjoyed the spacious room and bathroom. However, we are sorry for the inconvenience caused by the smoke, maintenance issues, and missing amenities. While smoking is permitted in designated areas, it should never affect our non-smoking guests, and we hope you will accept our sincerest apologies. Your feedback will be shared with our team to prevent such situations in the future. As an Extended Stay property, coffee makers are available upon request at the front des... read more
Stay was ok. Nothing for breakfast
Business response:
Dear Maheshkumar, Thank you for reviewing your stay with us. We’re glad your visit was generally smooth, even if certain aspects didn’t quite meet your expectations. We offer a light, grab-and-go option designed to accommodate a variety of routines, though we understand that preferences vary. Your feedback has been shared with our team as we continue exploring ways to enhance the guest experience. It’s always our goal to provide a comfortable and hassle-free visit, and we hope your next stay aligns more closely with what you... read more
Frequently asked questions about Extended Stay America - Cleveland - Middleburg Heights
How is Extended Stay America - Cleveland - Middleburg Heights rated?
Extended Stay America - Cleveland - Middleburg Heights has a 3.4 star rating with 1,470 reviews.
When is Extended Stay America - Cleveland - Middleburg Heights open?
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.