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Extended Stay America - Cleveland - Middleburg Heights
- Hotels
- Cleveland, OH
About this business
Location details
17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was fine until about midnight…screaming coming from next room …called front desk …not sure they did anything …happened two more times:( Otherwise the place was average and convenient!!
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate your comments on the location's convenience and are glad that certain aspects of your visit met expectations. Please accept our sincere apologies for the disturbance you experienced this evening; a peaceful environment is very important to us. Your concerns have been shared with our team to help improve response and monitoring. We value your input and hope you will consider returning in the future, allowing us the opportunity to provide a more co... read more
Chill
No kitchen items in room. Some broken furniture in room. Hallways had an unpleasant smell. Hotel lobby was small and outdated. Room furnishings were outdated but room was clean. Just ok.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found your room clean, but we sincerely apologize for the concerns you experienced during your stay. We certainly regret any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the gu... read more
Frequently asked questions about Extended Stay America - Cleveland - Middleburg Heights
How is Extended Stay America - Cleveland - Middleburg Heights rated?
Extended Stay America - Cleveland - Middleburg Heights has a 3.4 star rating with 1,554 reviews.
When is Extended Stay America - Cleveland - Middleburg Heights open?
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.