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Extended Stay America - Cleveland - Westlake
- Hotels
- Westlake, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30360 Clemens Rd., Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Victoria, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Very clean hotel. Nicest staff you will ever encounter.
Business response:
Charlie, thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
I stayed there two nights but house kipper never come to clean the room and towels were small and no parking available both night for $95/ night it’s not worth staying there.
Business response:
Thank you for being our guest and for your reviewing your stay. We appreciate your feedback about our housekeeping services and apologize for your disappointment. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh towels and whatever you need during your stay. We apologize for any miscommunication about this during check-in. We hope you consider staying again the next time you are in the area. Sincerely, Hotel Management
Business response:
Luis, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Steve, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Theron, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Terrible decor, but very clean Close to where I wanted to be, and VERY CLEAN room. However, the decor is atrocious! The tables and cupboards are very cheap and plain, the bathroom sink and tub area were the most ridiculous colored composite, the likes of which I had never seen! Kind of beige with brown speckles. BUT the toilet was comfort height---nice. The room was clean, and the location was good, and there was coffee in the lobby. They need to get a pubic computer for guests to use to retrieve their boarding passes. Overa... read more
Business response:
Thank you for taking the time to evaluate your stay. It is good to know our location was perfect for your needs and that you liked your clean & comfortable room. However, we are sorry for not meeting some of your expectations with our amenities. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Westlake
How is Extended Stay America - Cleveland - Westlake rated?
Extended Stay America - Cleveland - Westlake has a 4.1 star rating with 707 reviews.
When is Extended Stay America - Cleveland - Westlake open?
Extended Stay America - Cleveland - Westlake is open now. It will close tomorrow at 12:00 a.m.