This profile has been claimed by the business owner or representative.
Extended Stay America - Cleveland - Westlake
- Hotels
- Westlake, OH
About this business
Location details
30360 Clemens Rd., Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly and safe
Staff was great. Room clean and comfortable. Very safe area and close to highway, shopping and restaurants.
Business response:
Dear Glen,Thank you for your feedback! It’s wonderful to hear that you enjoyed the clean and comfortable room, as well as the convenient location. We're glad our staff made a positive impression. Your kind words are truly appreciated, and we look forward to welcoming you back to Extended Stay America in the future!Sincerely,Hotel Management
Quiet, safe, convenient and wonderful staff.
Really Nice
Business response:
Dear Akeeshea, Thank you for your kind review! We are delighted to know you had a great stay at Extended Stay America. Our team strives to provide a comfortable and welcoming experience, and we are pleased that you enjoyed your time with us. We look forward to welcoming you back soon!Sincerely,Hotel Management
Mike who checked is on was fantastic, but i know its an extended stay, but regardless it wasnt cool with the smell of Marijuana wafing down the halls and the loud verbal fighting, and cussing. Overall it was clean but I wouldn't walk around without socks or slippers. Being in westlake, i didnt expect that. I would have expected it closer to downtown cleveland or brookpark.
Business response:
Dear Jennifer,Thank you for your feedback, and we’re pleased to hear that Mike provided a welcoming check-in experience. We apologize for the disruptions you encountered, including the hallway odors and noise. This does not reflect the peaceful environment we strive to maintain, and your comments will be addressed with our team to ensure a more comfortable stay for all guests. We also appreciate your note on cleanliness and will work to improve these details to meet higher standards. We hope you’ll consider giving us another... read more
Frequently asked questions about Extended Stay America - Cleveland - Westlake
How is Extended Stay America - Cleveland - Westlake rated?
Extended Stay America - Cleveland - Westlake has a 3.4 star rating with 1,065 reviews.
When is Extended Stay America - Cleveland - Westlake open?
Extended Stay America - Cleveland - Westlake is open now. It will close tomorrow at 12:00 a.m.