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Extended Stay America - Cleveland - Westlake
- Hotels
- Westlake, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30360 Clemens Rd., Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No ice machine every hotel have ice machine never
Business response:
Dear Robert, Thank you for choosing us and sharing your feedback at Extended Stay America. We understand your expectations for an ice machine and apologize for any inconvenience caused. Please know that our rooms are equipped with full-size refrigerators, eliminating the need for an ice machine. We appreciate your understanding and hope you found our other amenities satisfactory. If you need ice, our front desk staff can assist you. Thank you for choosing to stay with us, and we hope to welcome you back for a more enjoyable ... read more
First time… Although it was pretty dated decor and furnishings, it had a full sized kitchen and two desks which was handy for working. It seemed clean but there was a bit of an odor in the hallways and room, I’m guessing from various foods being made in the rooms. Overall pretty good. Great value for the price I paid. I will likely stay here again should the need arise.
This is one of the best hotels I've stayed at its in a good area.The hotel was clean,quiet,and the staff was very friendly I will definitely come back in the future.
Business response:
Dear Joseph, We are pleased everything went great for you during your visit to our city. Knowing our clean and comfortable rooms give you a good night's sleep is nice, and our location and excellent staff pleased you. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management
It was decent enough for the price
Business response:
Dear Rema, Thank you for your review. It is pleasant to know we met your expectations for a good hotel experience and that you enjoyed the price of your stay. Please revisit us, and we wish you all the best.Sincerely,Hotel Management
Was very quiet and clean.
Nice & quiet
Business response:
Dear Andre, Thank you for selecting Extended Stay America in the city. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. We appreciate your remarks about the staff serving as an encouragement for the entire team. Please revisit us for another exciting stay.Sincerely,Hotel Management
Very sad I like the place my favorite but one of the person who work in the desk always treats me very bad.he is the reason I have to go to another hotel the last time I make the reservation 3 days before and he locked my room we my belongings at my# 217 at 11 pm . Miss places my id .he is bad man I don't know why he don't like me. I called you and he told you nothing he can't do about it
Business response:
Dear Wanda G, We sincerely apologize for the negative experience you had during your recent stay. Your comfort is of utmost importance to us, and we're sorry to learn about the issues you encountered, particularly with the staff member at the front desk. It is never our intention to make any guest feel unwelcome or mistreated, and we can assure you that what you experienced is unacceptable by our standards. We are looking into the matter to see what went wrong because our team is well-trained to treat our guests courteously ... read more
Frequently asked questions about Extended Stay America - Cleveland - Westlake
How is Extended Stay America - Cleveland - Westlake rated?
Extended Stay America - Cleveland - Westlake has a 4.1 star rating with 694 reviews.
When is Extended Stay America - Cleveland - Westlake open?
Extended Stay America - Cleveland - Westlake is open now. It will close tomorrow at 12:00 a.m.