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Extended Stay America - Cleveland - Westlake
- Hotels
- Westlake, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30360 Clemens Rd., Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
As advertised extended stay Had an extended stay here. Staff was great. Laundry facilities did not work. Room was quiet and as advertised. Can’t beat the weekly rates almost anywhere. Much better than a similarly priced motel nearby.
mid The beds were really uncomfortable. I detest wooden floors but this would be on me for not asking. for the price i paid, i expected some carpeting at least. the elevator reeked of weed.
Business response:
Dear John, Thank you for sharing your experience. We apologize for any discomfort you encountered with the beds and the flooring. Your feedback is invaluable, as it allows us to fulfill our guests' preferences and satisfaction as we continually work towards future improvements. Additionally, we regret any inconvenience caused by the elevator odor and will promptly address this matter with our housekeeping team. Your happiness is important to us, and we hope to welcome you back for a more comfortable stay.Sincerely,Hotel Mana... read more
So good
Business response:
Dear Angel, Thank you for your positive feedback! We're thrilled you had a great experience at Extended Stay America. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management
Room was cheap & clean. Weird layout. Common areas are kind of gross. But for a clean bed at a dirt cheap rate; it works.
Business response:
Dear Bryan, We appreciate your feedback regarding your recent stay. While we are glad to hear that you found your room clean and reasonably priced, we understand your concerns about the layout and cleanliness of the common areas. Please accept our apologies for any discomfort caused. We are committed to providing a comfortable and welcoming environment for all our guests, and we will address the issues you mentioned to enhance the overall guest experience. Thank you for bringing these matters to our attention, and we hope to... read more
The location to the expressway was good and the facility had ample parking. Although the room was not very clean. The mirrors, counter tops, door handles, doors themselves, in addition to the entrance glass were in need of cleaning. One can distinguish between daily soiling and neglected dirt- this facility needs a better set of eyes to see the areas of attention.
Business response:
Dear William, Thank you for reviewing your stay. While we're pleased that you found the location convenient and parking ample, we apologize for any cleanliness issues you encountered in your room. Rest assured, we're taking your comments seriously and will address them promptly with our housekeeping teams to ensure a higher standard of cleanliness for all our guests. Thank you for bringing this to our attention.Sincerely,Hotel Management
One night stay Nice size room, no coffee pot in room and older dark color room but clean. Grab go breakfast. Will stay again.
No ice machine every hotel have ice machine never
Business response:
Dear Robert, Thank you for choosing us and sharing your feedback at Extended Stay America. We understand your expectations for an ice machine and apologize for any inconvenience caused. Please know that our rooms are equipped with full-size refrigerators, eliminating the need for an ice machine. We appreciate your understanding and hope you found our other amenities satisfactory. If you need ice, our front desk staff can assist you. Thank you for choosing to stay with us, and we hope to welcome you back for a more enjoyable ... read more
Frequently asked questions about Extended Stay America - Cleveland - Westlake
How is Extended Stay America - Cleveland - Westlake rated?
Extended Stay America - Cleveland - Westlake has a 4.1 star rating with 707 reviews.
When is Extended Stay America - Cleveland - Westlake open?
Extended Stay America - Cleveland - Westlake is open now. It will close tomorrow at 12:00 a.m.