Extended Stay America - Cleveland - Westlake

Justin 

on Expedia

a year ago

The only thing that wasn’t ideal was the bathroom the shower wouldn’t drain properly so short showers and countertops had paint and cigarette burns on them in the bathroom 

demitrius 

on Expedia

a year ago

Very nice people n clean rooms very attentive8 

demitrius 

on Expedia

a year ago

Staff is friendly very helpful establishment smells clean n inviting when u come thru the entrance communication is excellent 

Candy 

on Expedia

a year ago

It was a nice place to stay. 

David 

on Expedia

a year ago

My initial check-in was good but getting up to my room it smelled terribly. The floors are full of dirt that I literally went out and bought a broom. The bathroom sink had make up all over it, and I could not take any of my clothes out to put them in the drawers, cause they’re full of make up and Nail polish, I guess and the towels look like they were dirty. It was very loud and it looked like there is a bunch of hoodlums always around outside the hotel. 

Kathleen 

on Expedia

a year ago

The beds and linens were clean and comfortable. Towels were clean and fresh. The receptionists were friendly and thoughtful. The room appeared clean but the property definitely needs an overhaul. The facilities and rooms are well-used and need new carpets & paint, etc. The room smelled heavily of smoke, my bag & clothes smelled strongly of it after I left. Overall, I feel it’s reasonable for the price but probably wouldn’t stay again unless they did some updates and renovations like carpets and painting. 

Gerardo 

on Expedia

a year ago

Sofa bed mattress had many stains