This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
At times hallways had the scent of marijuana on all floors. Staff aren’t the most cheery but do their jobs efficiently. Interior of the hotel isn’t the most inviting. Poorly lit and the elevators are humid. Appliances in the room kitchens seemed very outdated. Microwave didn’t work but constantly shone a bright light, had to cover it with a towel from the outside. But otherwise comfortable. Given the type of hotel, it also has some eclectic clientele to say the least. Though it was average hotel experience I probably wouldn’... read more
Business response:
Thank you for sharing your comments. Although you had an overall pleasant visit, we are sorry for the issues you encountered and regret the inconvenience caused. We have made a note of your feedback and have shared it with the appropriate team so that we can improve our service and facilities going forward. Please visit us again in the future so that we can provide you with a much better stay. Sincerely, Hotel Management
Room was mostly clean, but there were several broken things and things that are missing. The breakfast is basically coffee, muffins and instant oatmeal. Don't expect anything else. Not really worth what I paid for it.
Business response:
Thank you for posting a review of your stay. We're sorry for the inconvenience you had in your room and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have alerted our maintenance staff to your concerns, and we will be more proactive in replacing items that are beginning to show wear. We will also share your feedback with our Brand Leaders so they can use it while planning new breakfast offerings. We hope you will give us a chance to provide you with the exceptional stay you deser... read more
Leaves More to Be Desired The room refrigerator sounds every hour and consistently interrupted my sleep because the sound was similar to that of a bomb going off. The breakfast is not desirable; it consists of runny oatmeal and lacks juice or water options for those who do not drink coffee. The facility also lacks a business center and front desk staff are not permitted to print documents for guests.
Business response:
John, thank you for being our guest. We are sorry our location, as well as our grab-and-go breakfast, were not to your expectations. Your feedback will be shared with our brand leaders to determine new breakfast offerings. Also, we are sorry for the noise issue you had due to the refrigerator in your room. We have alerted our maintenance team about it, and they are fixing it immediately. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Had to wait 25 minutes to check in, no extra pillows or blankets. Advertised free breakfast but only had coffee and granola bars available.
Business response:
Decena, thank you for being our guest. We're sorry for the inconvenience you had at the time of check-in and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have discussed your feedback with our front desk team to be more diligent with our efforts moving forward. We have also made a note of your feedback regarding our as we plan any changes to our breakfast selections. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,396 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.