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Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
LIked - was close to Merriweather Pavillion & had a kitchen, Disliked - Noise from children running all night on floor above. No view out the window. Looking directly into a roof.
Business response:
Dear Quinn, Thank you for staying with us. We are pleased you liked our location close to Merriweather Pavillion and fully equipped kitchen. However, we want to apologize for the excessive noise due to other guests in the hotel. We are sorry that we did not meet your expectations regarding the view of your room. While we know this cannot change your recent experience with us, please know that our front desk is available at any hour to help make you as comfortable as possible for future visits. We hope you will come back and ... read more
Rooms are clean but the bathrooms need a little more attention
Business response:
Dear Lisa, Thank you for staying at Extended Stay America. We are thrilled to read about your stay and how much you enjoyed your clean and comfortable room. We work hard to deliver a great experience for all our guests, and we appreciate you recognizing our efforts. We will discuss your observations regarding the bathroom with our housekeeping team, and we are grateful for the feedback that helps us better serve our guests. Thank you for choosing us; we look forward to your next visit!Sincerely,Hotel Management
great
Business response:
Dear REBECCA, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
External door could open without key code, if yanked. Dirty trash outside, Regularly, by occupancy. Underage teen drinking on walkways. Loud neighbors. No utensils, coffee maker, or appliances. Smell in room.
Business response:
Dear Fredrick, Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent experience expected of us. However, after reading your detailed feedback, we sincerely apologize that we could not make that happen for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address these problems to ensure future guests are not similarly impacted. We are wh... read more
It’s a beautiful area. I walked to a wonderful Greek restaurant last night called Zaria. The staff here at Extended stay is great. I wish the kitchen came with a few things - I could use a mug for tea. There is nothing in the kitchen. And the shower curtain rod is broken. I’ll let them know before I leave, but it seems housekeeping should have noticed that.
I have no comments and went well and the staff was very Hospitable.
Business response:
Dear Christopher, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,214 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.