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Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Simple hotel. Nice room with fridge and microwave and sink. Bed was reasonably comfortable. Price was good. Uber ride to Merriweather for a concert was not too bad. I general nothing bad about the place from our experience. Quality little hotel.
Business response:
Dear James, We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay. We are delighted to know how much you loved our location, friendly service, and amenities. We strive for excellence, so your feedback is especially nice to read. We value your business and hope to have the privilege of hosting you again.Sincerely,Hotel Management
Overall the property is not the best extended stay I’ve visited. There are obvious repairs that need some attention in the rooms such as updated bathrooms and kitchen area. The room was more a 2 star rating. The front desk staff was very nice and accommodating. I didn’t stay overnight, only used to room to get ready for an event nearby. The price of the room vs. the room quality didn’t match.
The property was a bit outdated well the room for that matter. The bathroom was very small. The front desk staff a young lady who was a bit much. My partner asked for an extension on checkout. We were informed that anything after noon would be additional fees. We were called twice after 11am which didn’t make much sense if we asked for a late check out. Also the room wasn’t worth the cost we were charge. The area wasn’t bad at all.
Business response:
Dear Ebony, Thank you for your feedback and are sorry for your disappointment with our staff and the property and the room being outdated. We have taken note of your observations regarding the need to update and renovate, and we are currently having the same conversation with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. Thank you again for sharing your sincere observations, and we hope to have the opportunity of welcoming you back soon!S... read more
Good place. Clean room. Only kick on the place was the main entrance didn’t look like a main entrance. Looked more like a back door. Had to circle the building to be sure.
Business response:
Dear John, Thank you for taking the time to write a review of your stay at Extended Stay America. We are excited to know you like the place and the location of our hotel and that the cleanliness of your room is acceptable. However, we are sorry about your disappointment with the main entrance and the inconvenience this has caused. We will address the concern so we can improve and serve you better. We appreciate you being our guest and look forward to welcoming you back!Sincerely,Hotel Management
The bed was very uncomfortable. Time to change the mattress. Needs updating in the decor and kitchens are very much in need of replacing. The plug in bathroom didn’t work and front desk person was not there when checked out to let them know .
Business response:
Dear Melanie, Thank you for sharing your experience. Your feedback gives us the knowledge we need as we continually seek to improve our guest experience. We consistently receive praise for our service and hospitality; therefore, we apologize for falling short in your case. We will look into your concerns as we continually strive to ensure a flawless visit for every guest. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management
Excellent facility with diligent staff that strives to make your stay a pleasant experience
Business response:
Dear William, We are flattered by your very kind review of Extended Stay America. All the team members are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. It was a pleasure hosting your visit, and we hope to welcome you again soon.Sincerely,Hotel Management
Good Stay, Sort Dishes A fast trup to see friends. The hotel was clean and at a great location. There were however no dishes in the room.
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,214 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.