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Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property is ok but window was not closing . Poor service at reception. No one was present to check-in quite long time. Only oat meals and coffee is in breakfast.
Business response:
Dear Nilesh, Thank you for being our guest. We apologize for the issues you experienced during your stay. The malfunctioning window and the check-in delay do not reflect our standards. We are addressing these concerns with our maintenance and front desk teams to ensure prompt and efficient service in the future. Additionally, we understand the importance of a varied breakfast and will review our offerings to meet our guests' expectations better. We appreciate your comments, as they help us improve our services, and we hope y... read more
Nice Place- Don't use their wifi! It was a nice and inexpensive place. Do NOT use their wifi system, it is badly compromised and you may be hacked. A phone and cable will let you set up your own hot spot. Staff is very friendly and location is good.
Disappointed! I thought, it was better stay. The environmental cleaning of the building is okay, but after you get a room, the will not come to clean your room or change sheets until you stay with them for two weeks. But they can give you clean sheets to change yourself and clean towels. Stove are not working and has rusty. Bathtubs are old and dirty, don't drain water good. some lights are not working in the room. Some of the staffs are rude even the manager white lady, she speaks Arabic or German language, very mean and ru... read more
Business response:
Dear Guest, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the housekeeping and maintenance issues during your stay. Your feedback will be shared with the relevant teams to ensure prompt resolution and improvements. While we value your feedback on our environmental cleaning efforts, we regret any dissatisfaction you experienced. Regarding staff behavior, we prioritize professionalism and kindness and will address your concerns internally to ensure a better guest experien... read more
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,299 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.