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Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall for the price this is a good value. Short staffed but that is the issue everywhere currently. Good option for an extended stay.
Mejor limpieza en las hab
Business response:
Dear Noel, thank you very much for posting a review of your stay. We apologize if we didn't correctly service your room. Your comments have been shared with our housekeeping team to ensure we prepare each room flawlessly for our guests. We look forward to having you stay with us again.Sincerely,Hotel Management
out dated furniture very beat up. difficult to find
Business response:
Dear Guest, thank you for your feedback. We regret that your stay was anything other than perfect. We have noted your concerns as we continuously strive to improve our services. It was a pleasure hosting your visit.Sincerely,Hotel Management
Lower your expectations and you will be okay. The staff was great. I believe they were understaffed and whomever owns this hotel, they overwork their employees. Outside Trash was never emptied for 3 days I was there. No doggie bags to clean up. Room was okay, though was not what I expected. It also smelled of various smoke in a non-smoking hotel. Carpet in room filthy. Thankfully it was quiet. Allowing pets is a bonus.
Business response:
Dear Guest, thank you for your feedback. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we value your compliments. Also, thank you for highlighting our pet-friendly feature. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. We also apologize for your concerns about the carpet in your room. We appreciate you bringing this to our attention so we can address it immediately. In the future, please know our front desk is always available to ... read more
Not what expected! This is a old property. It was in ok shape but for an extended stay it was not! Nothing is in your small kitchen, cupboards all bare! The sink had a really bad oder. Plus, was pretty quite and good water pressure. I do not like checking into a hotel when staff stays behind a plexiglass box. Definitely not a welcoming effect!
Business response:
Dear Nadine, we appreciate you pointing out particular items you loved and areas where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Love that it's off of the beaten track.
Business response:
Dear George, thank you so much for your outstanding review. We are glad that everything went well during your stay and that we made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management
small breakfast on the go wasnt good. 1 kind of muffin packets of oatmeal.
Business response:
Dear Judith, thank you for being our guest. We regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our Brand leaders as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management
We were just in town for the night so we weren't looking for anything fancy, but we also were hoping for something a little more. The property itself were fine, the staff was courteous and helpful, but it just wasn't what I was expecting.
Business response:
Dear James, thank you for reviewing your stay. We love reading beautiful comments about our associates, and we will surely share this review with our entire team. However, we want to apologize for any concerns which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 3.3 star rating with 2,207 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.