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Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Entirely Adequate Extended Stay is a fairly minimalistic experience. Maid service is an additional fee. You bring your towels to the lobby and they wash them for you. Breakfast is prepackaged muffins, granola bars and hot drinks. No milk or juice, even. There is no fitness center. There is no ice machine. On the plus side, it’s considerably less expensive than other nearby hotels, the staff is nice and the room is perfectly cromulent.
Business response:
Marc, thank you for sharing the specifics of your stay. We regret any inconvenience you had due to our hotel policies and your disappointment with our complimentary grab-and-go breakfast. Additionally, we want to mention that we provide a full-size refrigerator in our suites, which includes ice trays for your convenience. Therefore we do not have ice machines on our property. On a positive note, we are glad you liked your suite and the service from our associates. We hope you will consider giving us a second chance the next ... read more
Staff was excellent!!! And good location
I loved the general area & the staff was very helpful and pleasant
Business response:
Glenn, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Dumpy
Business response:
LuAnn, we appreciate you taking the time to share your review. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience while you are here, as we would love to ensure your 100% satisfaction. Thank you for your business, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Your staff couldn’t spell it took three attempts to send my receipt to my email. Hallway had a foul odor the room had a foul odor.No matter how much air freshener I sprayed the bad odor overwhelm me. I took cold to lukewarm showers and I had no room service during my three night stay. The sheets and towels were dingy. I couldn’t access the hotel from the rear entrance with my hotel key. Drink machine and snack machine wouldn’t take my cash I had to use my card.However,the prices were reasonable.I guess you get what you pay f... read more
Business response:
Tashia, thank you for staying with us and sharing your comments. We are so sorry for the service issues you outlined and for the cleanliness concerns you had during your time with us. Our team is committed to providing clean and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you again for your feedback, and we would appreciate the opportunity to welcome you back soon. Sinc... read more
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,261 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.