This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Your staff couldn’t spell it took three attempts to send my receipt to my email. Hallway had a foul odor the room had a foul odor.No matter how much air freshener I sprayed the bad odor overwhelm me. I took cold to lukewarm showers and I had no room service during my three night stay. The sheets and towels were dingy. I couldn’t access the hotel from the rear entrance with my hotel key. Drink machine and snack machine wouldn’t take my cash I had to use my card.However,the prices were reasonable.I guess you get what you pay f... read more
Business response:
Tashia, thank you for staying with us and sharing your comments. We are so sorry for the service issues you outlined and for the cleanliness concerns you had during your time with us. Our team is committed to providing clean and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you again for your feedback, and we would appreciate the opportunity to welcome you back soon. Sinc... read more
This is an older building so it has some wear and tear but it was fine for one night. The breakfast was lackluster a few granola bars and coffee that quickly ran out and not replenished.
Business response:
Wendy, thank you for choosing Extended Stay America and taking time to share your experience. We are glad to see from your rating that you had a pleasant stay overall. However, we regret your disappointment with the breakfast. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for future modernization plans for ... read more
Cj * My stay here has been amazing , the front desk staff are absolutely the best ❤️ The location of this extended stay is right near everything you need. It’s very quiet and comfortable here very welcoming Id recommend this place to anyone whether it’s for a nights or a few months 💕
Ok, but not better Not much luxury. Refridgerator noisy, breakfest sticky muffin, instant oats, granola bar, good coffee. Cut above red Roof hotel.
Business response:
Thank you for being our guest. While we are glad your overall visit to us was pleasant, we regret not meeting all of your expectations. We also apologize for the noise disturbances you experienced due to the refrigerator. We wish we had the opportunity to address the issue while you were here, as we would have done our best to ensure you were comfortable. Thank you once more for your review. Please come back and see us again soon. Sincerely, Hotel Management
Ok stay No problems
Business response:
Beverly, thank you for choosing our hotel and for your rating. Our goal is to provide a great experience for our guests with clean, comfortable, and well-maintained suites and excellent service, all in a safe environment. If there is anything we could have done to improve your experience, please let us know. Thank you again for your review. We look forward to your next stay with us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,214 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.