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Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Looks good/ feels good? The room was nice, freshly updated. I really liked the shower. It had a deep tub, which was unexpected. The service was great. The bed was uncomfortable and flimsy pillows. The morning breakfast was very minimal.
Business response:
Thank you for being our guest at Extended Stay America - Columbia - Columbia Parkway. We are pleased to know you were impressed with your room and our service. We also appreciate your observations and will be sure to share it with the respective teams as we plan any future changes. It was our pleasure hosting you, and we hope to have the opportunity to serve you better in the future. Sincerely, General Manager
great
Business response:
Paul, thank you for staying at Extended Stay America - Columbia - Columbia Parkway. We are delighted to know you thoroughly enjoyed your visit. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
It could be better!!!! The complimentary breakfast should be defined as very limited when it consists of coffee, packaged muffins, granola bars, and packets of oatmeal. The room was ready 5 minutes before our arrival at 5pm when the check in time is listed as 3pm. When we arrived the floor was sticky and the help had failed to put a new roll of toilet paper on the roll when it was completely empty. The above reasons influenced my lack of smiley faces.
Business response:
You are correct, we can and will do better. We are sorry for the disappointing visit you had and for the lack of detail by our housekeeping department. It is always our intention to create a home away from home environment for our guests to enjoy so they will leave completely satisfied. We would like an opportunity to regain you confidence in our hotel and our brand, so it is our hope to be your hotel of choice the next time you are in the Columbia area. Thank you, General Manager
Centrally Located Friendly staff, clean rooms and relaxing. more than appreciate that more than anything. Convenience to all stores.
Business response:
Darryl, thank you for including Extended Stay America - Columbia - Columbia Parkway in your travel plans. We are pleased to read our location was perfect for your needs and that you loved your spotless room and our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Columbia - Columbia Parkway. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
Basic-no frills Stayed overnight to attend the Maryland sheep and wool festival. No hairdryer in the room. Had to call desk to get one. No dishes or utensils in the kitchenette, although the staff member told us if we needed some to let her know. Room was clean. Very basic. Not much for breakfast considering our room rate.
Business response:
Carri, thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay and that our location close to various attractions of the city was ideal for your needs. Please know, to ensure cleanliness, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Please accept our apologies if we did not communicate this to you at check-in. Thank you so much for staying with us and we look forward to your next visit. Sincerely, General M... read more
Not that good! I understand why it is rated 2 stars.
Business response:
Lisa, thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Wendy, thank you for your stay at Extended Stay America - Columbia - Columbia Parkway and for your four-star rating. We are happy your overall experience with us was a pleasant one. We hope to welcome you again soon. Sincerely, General Manager
Good It's a good place to stay if you're visiting for long or short term and just need a place to stay.
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,214 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.