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Extended Stay America - Columbia - Laurel - Ft. Meade
- Hotels
- Jessup, MD
About this business
Location details
8550 Washington Blvd., Jessup, MD, 20794, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was not cleaned right. Comb and ring found on floor obviously not vacuum and ledtover food in fridge
Business response:
Dear Donald, Thank you for staying with us and for taking the time to share your feedback. Our top priority is for every guest to leave completely satisfied; therefore, we are truly sorry this was not your experience. We apologize for the cleanliness issues you encountered, as this does not reflect the quality we aim to provide. It is important to us that every guest enjoys a clean and well-prepared environment. Please be assured that your comments have been shared with our housekeeping team to reinforce proper standards and... read more
The fact I couldn’t clean sheets once I got there was crazy
Business response:
Dear Guest, Thank you for reviewing your stay. We regret the inconvenience you experienced with linen availability. Guest comfort remains a top priority, and we are sorry this aspect of your visit did not reflect that. While our services are tailored to support longer stays, we recognize the importance of accommodating individual needs with care and flexibility. Your feedback has been shared with our team as part of our commitment to ongoing improvement. We appreciate your input and hope to welcome you again under better cir... read more
Checked out early due to police activity on both days I actually stayed there.
Business response:
Dear Guest, Thank you for reviewing your stay. We were sorry to learn that your visit was disrupted by external activity in the surrounding area. The safety and comfort of our guests are top priorities, and we understand how unsettling this must have been. Please know we work closely with local authorities to maintain a secure environment for everyone who stays with us. We regret that your time was cut short and did not reflect the experience we aim to provide. Your feedback is appreciated and will be shared with our team as... read more
N/a
Business response:
Dear Maryann, Thank you for staying with us. We are sorry to hear that your experience did not meet your expectations. Providing excellent service and accommodations is our priority, and we will review your feedback to improve. We sincerely hope you'll give us another opportunity to provide a better experience in the future.Sincerely,Hotel Management
To much noise
Business response:
Dear Elizabeth, Thank you for being our guest and sharing your candid feedback. While we aim to make each visit an enjoyable experience for our guests, we regret noise disruptions marred your stay. Please know that our team is always available and ready to assist you in any way we can or move you to another room. We hope you will consider revisiting us in the future and allow us the chance to show you the excellent visit you deserve. Sincerely,Hotel Management
The rooms smell terrible. I think its the carpet
Business response:
Dear Reginald, We sincerely apologize for the discomfort caused by the room’s condition. We aim to provide our guests with a clean and fresh environment and will address your concerns regarding the carpet. Your comments are helpful as we continue improving the quality of our accommodations. We regret any inconvenience this has caused and hope to have another opportunity to welcome you back and provide you with a more favorable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Laurel - Ft. Meade
How is Extended Stay America - Columbia - Laurel - Ft. Meade rated?
Extended Stay America - Columbia - Laurel - Ft. Meade has a 3.5 star rating with 1,199 reviews.
When is Extended Stay America - Columbia - Laurel - Ft. Meade open?
Extended Stay America - Columbia - Laurel - Ft. Meade is open now. It will close tomorrow at 12:00 a.m.