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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was clean and quiet. Facilities were clean and well maintained
Business response:
Thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our well-kept property and peaceful environment. We look forward to welcoming you back soon. Sincerely, Hotel Management
Let me start by saying the staff was super friendly and for us it was very clean.. The staff was very helpful with extra towels and blankets and even silverware. The front desk staff was outstanding. I only had a couple issues. The pool was dirty need vacuumed but it is a very good sized pool. The only thing for the continrntal breakfast was packed muffins, granola bard and coffee. Very little of the food. The bathtub felt like it was falling through the floor. There was no coffee pot in the room either. Little things that w... read more
Business response:
It was a pleasure to have you as our guest Extended Stay America. We are delighted to read you liked our well-kept property and the friendly staff provided by our staff. Your observation will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We look forward to welcoming you back on your next trip. Sincerely, Hotel Management
Property was Very clean and quiet. Coffee was good too
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you enjoyed the coffee we serve and had a comfortable stay. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great price for this decent hotel. Needs to improve on breakfast as there was only granola bars. Other than that great place to stay a night.
Business response:
Rose, we appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We will make note of your feedback as we plan our breakfast offerings. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management
I liked the space of the room. Unfortunately, there was a spidee in one of the windows. Other than that, my time there was pleasant.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Had know Hot water in one room faucet fell of in bathroom sidnt see where there was a breakfast like it says
Business response:
Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
They should should not advertise free breakfast when it’s just a coffee bar. My husband and I were very disappointed. The manager told us she would never advertise what they give as breakfast but would refer to it as a coffee bar. It was misleading and I never would have chosen this property had I known we were gonna leave hungry!
Business response:
Thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,929 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.